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Claim Your Free PageAbout AAA Service & Repair
AAA Service & Repair is a family-owned appliance and climate-control contractor serving the Chicago metro area, including neighborhoods such as Oak Park, Cicero, and Evanston. With nine customer reviews on record, the business holds a solid 4.0-star average rating, reflecting a track record of reliable service over what appears to be multiple years of operation. The team, led by Tom and his partner Bev, handles repairs across a range of household systems, from refrigerators and water heaters to furnaces and air conditioning units. Homeowners in the surrounding suburbs can expect responsive service for both emergency breakdowns and routine maintenance.
The business differentiates itself through its owner-operated structure, meaning the same technicians who respond to service calls also perform the repairs, a model that several reviewers noted contributed to the company's competence and accountability. Unlike larger corporate services or manufacturer-authorized channels, AAA Service & Repair operates without the overhead of national chains, allowing for personalized attention to individual jobs. Reviewers consistently mentioned the technical skill demonstrated by Tom, particularly his ability to diagnose furnace and refrigeration issues efficiently.
Customer stories from recent reviews illustrate the company's strengths in action. When Joanna Ware's kitchen flooded due to a water heater failure, the team arrived within the hour on the same day and completed repairs at a responsible price. Marco Navarro woke to a dead heating system on a cold morning and reported that Tom and Bev had the unit running again promptly, calling the experience seamless. Another reviewer, graci Olson, praised Tom's diagnostic speed with her furnace, noting she had warmth restored quickly after an uncertain nighttime breakdown. Barb Berry's review mentions consistent annual furnace servicing over more than two decades, suggesting long-term reliability for ongoing maintenance needs.
What Customers Say
Two negative reviews cite pricing concerns, one homeowner felt $480 for a 90-minute refrigerator repair was excessive, while another questioned a $395 fan motor quote plus an $85 service call fee. Conversely, all five-star reviews praise the team's diagnostic speed, same-day responsiveness, and technical competence, with multiple reviewers specifically naming Tom as the technician who solved their problem.
Services
Refrigerator Repair
Diagnoses and replaces components such as fans and motors for residential refrigerators.
Furnace Heating Repair
Emergency furnace diagnostics, part replacement, and annual fall servicing for aging systems.
Air Conditioning Service
AC tune-ups, diagnostics, and cooling system repairs to restore comfortable indoor temperatures.
Water Heater Repair
Rapid response for water heater failures causing flooding or hot water loss.
General Appliance Repair
Service for various household appliances beyond HVAC, handling breakdowns across multiple categories.