Able Distributors | Chicago

Able Distributors operates as a heating equipment supplier in Chicago, Illinois, earning a 3.8-star rating across 24 customer reviews. The business maintains weekday hours from 6:30 AM to 5 PM, with Saturday availability until noon and Sunday closures. Multiple reviewers note the operation functions as a contractor-only supply house, requiring EPA certification or appropriate credentials for purchases, which shapes the type of clientele served.

The supplier's reputation divides clearly between professional contractors and those seeking retail access. Positive feedback highlights knowledgeable staff members Fred and Mike, with one reviewer noting their passion for providing insight into ancillary products that differentiate installations. A new website launch has improved quote efficiency according to long-term customers. However, several reviewers express frustration with limited parts inventory for maintenance and repair needs, noting delays when seeking replacement components.

Customer experiences reveal a strict credential verification process. One reviewer recounts attempting to purchase a transformer without an EPA card, while another describes a 25-minute hold time when establishing a new account. A contrasting review praises the same-day arrival capability and thorough diagnostic approach. The supplier shows strength in emergency situations and new equipment sales, though post-sale support for repair parts draws criticism from those serving ongoing maintenance needs.