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About Better Heating & Air
Better Heating & Air serves Chicago as a heating contractor with a 3.2-star rating drawn from nine customer reviews. The business provides heating and cooling services to residential customers throughout the Chicago metropolitan area. Prospective clients can reach the team at (815) 566-9408 during standard business hours.
Without a public website, specific brand partnerships or specialty certifications cannot be verified for this contractor. Reviewers note the technician has maintained systems far beyond typical replacement timelines, with one customer reporting a furnace kept operational for 27 years through regular service. The company handles both new equipment installations and repairs on existing systems.
Customer accounts describe specific service scenarios. One reviewer notes the technician arrived promptly for two service calls, demonstrated honesty by flagging potential overcharges, and completed work efficiently. Another customer describes receiving maintenance guidance directly from the technician, learning tips to reduce future service calls. However, multiple negative reviews detail significant concerns including parts installed incorrectly, communication breakdowns after initial visits, and repairs needed within one year of previous service.
What Customers Say
Three of six reviews award five stars, citing on-time arrival, honest assessments, and maintenance tips. Negative reviews describe parts failures shortly after service and unreturned calls. The contrast between satisfied long-term customers and those experiencing communication issues appears in separate reviews.
Services
Heating System Repair
Diagnoses and repairs furnace issues including circuit board problems and component failures.
Air Conditioning Repair
Resolves AC failures and performs same-day diagnostics for cooling emergencies.
New HVAC Installation
Installs new air conditioning units and heating systems in residential properties.
Preventive Maintenance
Provides tune-ups and maintenance visits to extend system lifespan, with guidance on self-care.
System Diagnostics
Evaluates heating and cooling system performance to identify issues.