Chicago Appliance Service Company

Chicago Appliance Service Company keeps the lights on and the water cold across Chicago and its surrounding suburbs. With an impressive 4.9-star rating drawn from 89 customer reviews, this family-owned business has operated continuously since 1957, earning an A+ BBB accreditation and multiple Angie's List Super Service Awards spanning 14 consecutive years. Their licensed and fully insured technicians staff live operators around the clock, handling same-day service calls throughout most of Chicagoland. The company repairs most major brands and models, covering refrigerator and freezer units, stove and oven ranges, washer and dryer combinations, and dishwasher systems.

What distinguishes this team is their commitment to transparency and customer education. Most repairs earn homeowners a free service call, and technicians take time to explain repair options before proceeding. A reviewer described a technician who diagnosed a problem, discussed alternatives, and scheduled a follow-up visit only after the homeowner understood the scope and cost. This approach reflects their philosophy: repair decisions should empower the customer, not pressure them into unnecessary purchases. The company's longevity speaks for itself, decades of service creating a knowledge base that newer operations simply cannot replicate.

Reviewers repeatedly name specific technicians who exceeded expectations. Mario, described as flexible and knowledgeable, diagnosed a dryer issue on arrival, explained options, and returned with parts to complete a flawless repair on a 23-year-old machine. Rich located a rare part for an older stove that other technicians could not source, fixing the appliance quickly. Kevin helped a customer avoid an unnecessary washer/dryer replacement by repairing her existing unit, saving the expense of new equipment. These scenarios illustrate why the company maintains such strong ratings: technicians solve problems other contractors walk away from.