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About Cousin Plumbing & Heating
Cousin Plumbing & Heating has reliably served the Manteno and Momence communities since 1996, building a reputation earned through consistent, quality work and fair dealing. The company holds strong ratings from homeowner reviews, reflecting nearly three decades of commitment to the greater Chicago region's plumbing and heating needs. Customers in Kankakee and Will counties consistently recommend this family-operated business for its responsiveness, transparent pricing, and dependable service on everything from routine repairs toemergency calls.
What distinguishes Cousin Plumbing & Heating from newer competitors is their breadth of expertise across multiple trade disciplines. They handle heating system repairs, air conditioning service, comprehensive plumbing, sewer line cleaning and repair, and water heater installation, all under one roof. This integrated approach means homeowners avoid coordinating multiple contractors when complex issues arise.
Customer reviews highlight specific encounters that illustrate the company's service philosophy. One reviewer describes calling with a malfunctioning shower valve during subzero weather when frozen pipe concerns added urgency; John arrived within an hour and resolved both the immediate valve issue and a related furnace concern. Another customer names Todd, praising his ability to complete a repair within one hour of the initial call. Long-term clients return to the same team year after year, trusting John and his crew with ongoing maintenance and unexpected breakdowns alike.
What Customers Say
Six of eight reviewers assign 5 stars and specifically mention either same-day response times or the reliability of working with John and his crew across multiple service calls over several years. One 3-star review notes delayed callback response; however, positive reviewers consistently praise fair pricing and skilled repairs rather than speed alone.
Services
Heating System Repair & Maintenance
Furnace diagnostics, heating repairs, and seasonal tune-ups to maintain warmth during Illinois winters.
Cooling & AC Service
Air conditioning repairs, maintenance, and performance checks before summer heat arrives.
Plumbing Repairs & Installation
General plumbing fixes including valve replacements, leak detection, and fixture installations.
Sewer Cleaning & Repair
Sewer line inspections, hydrojet cleaning, and repair services for backed-up or damaged lines.
Water Heater Services
Installation, repair, and maintenance for traditional and tankless water heating systems.
Septic Pump & System Service
Septic pump installation and repair is specifically mentioned in customer reviews as an offered service.