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Claim This BusinessAbout Dial Auto Group
Dial Auto Group operates as a licensed automobile dealership serving the Chicago metropolitan area from a conveniently located showroom. The business has accumulated 85 customer reviews achieving a perfect 5.0-star rating, reflecting consistent satisfaction among vehicle buyers in the region. The dealership maintains standard weekday hours from 9 AM to 5 PM with Saturday availability and Sunday closures, providing predictable access for customers seeking new or pre-owned vehicles.
Several customer reviews highlight the dealership's commitment to individualized service. Customers specifically commend staff members who take time to understand purchaser needs without applying pressure tactics. The reviews reference assistance with trade-ins, understanding of various financing pathways, and attention to vehicle presentation standards at delivery. These details suggest a customer-focused approach prioritizing informed decision-making over aggressive sales methods.
Customer testimonials identify specific team members including Kino Williams praised for transparency throughout the purchase process, Desiree highlighted for work with Nissan vehicles, and Melvin noted for supporting a customer through a lease trade-in transition. These named examples demonstrate the dealership's emphasis on relationship-based service where individual staff members develop trusted client relationships that generate repeat business and referrals.
What Customers Say
Every reviewer awarded 5 stars, with 85 total reviews providing consistently positive feedback. Staff members Kino Williams, Alex Ramirez, Desiree, and Melvin received individual mentions across multiple reviews, indicating personalized service delivery rather than generic transaction handling.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–5 PM |
| TuesdayToday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
Services
New Vehicle Sales
Purchase of new automobiles including Nissan models with various trim levels and configuration options.
Pre-Owned Vehicle Sales
Selection of certified pre-owned vehicles passing qualified inspections.
Trade-In Evaluation
Assessment of customer vehicles for trade-in value toward new purchases.
Financing Assistance
Guidance through available financing programs with options explained transparently.
Vehicle Delivery Preparation
Ensuring vehicles meet presentation standards including cleanliness and documentation before customer handover.