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About Double D Heating & Cooling Inc.
Double D Heating & Cooling Inc. operates as an air conditioning contractor serving the Chicago metropolitan area, accumulating nine customer reviews that collectively award the business a 4.3-star rating. The company, led by Dave as the primary technician, handles residential cooling and heating repairs alongside unit replacements. Several reviewers mention the company worked directly with insurance adjustusters during claim processes, suggesting experience navigating claims documentation for homeowners.
Customers repeatedly highlight Dave's same-day response capability, particularly valuable during temperature emergencies. Reviewer Lisa Kleber documented a morning call resulting in afternoon resolution, while Tom Gourley noted Dave arrived immediately after storm activity to service a two-decade-old system. The company also provides upfront diagnostic guidance, Phil Ducato mentioned receiving troubleshooting tips that resolved his issue without requiring a service callout, indicating a customer-first approach over revenue maximization.
What Customers Say
Seven of nine reviewers assign five stars, with particular praise for same-day emergency response and Dave's willingness to provide honest guidance over upselling. The lone one-star review centers not on work quality but on customer service responsiveness during a subsequent emergency, highlighting a policy tension worth noting.
Services
AC Repair & Maintenance
Diagnostic assessment and component repair for air conditioning systems not functioning or blowing warm air.
Furnace Installation & Replacement
Complete furnace and AC unit installation, with one reviewer noting combined unit installations.
Emergency Heating & Cooling Response
Same-day service for system failures, with several reviewers specifically calling out rapid turnaround during temperature emergencies.
System Diagnostics & Troubleshooting
Homeowner guidance and diagnostic evaluation, with at least one review highlighting complimentary phone-based troubleshooting.
Insurance Claim Coordination
Documentation and coordination support with insurance adjustesters during covered equipment replacements.