Five Star HVAC Services, Inc.

Five Star HVAC Services, Inc. has operated as a family-owned and locally operated contractor in Chicago for 25 years, earning a 4.9-star rating across 340 customer reviews. Based at 5638 N. Elston Ave. in the city, the company serves residential clients throughout Chicago's Gold Coast neighborhood and the North Shore suburbs, with aphysical presence in the city going back to the early 1990s. Their team holds proper licensing and insurance, and welcomes both scheduled appointments and after-hours emergency calls.

What distinguishes Five Star is their specialized expertise with high-velocity small duct systems, including Unico and SpacePak brands, plus Mitsubishi Electric ductless heat pumps. They install hydronic radiant floor heating with zone control capabilities and handle snowmelt system design for outdoor areas. The company fabricates custom sheet metal in-house and maintains a dedicated wine cellar climate control division. They offer a 5% discount to first responders and military veterans on all services.

Reviewers repeatedly call out technicians by name for handling difficult situations. Sergio and Pawel resolved complex electrical issues in a downtown Chicago high-rise that four previous contractors could not fix, completing the job within a month during winter. Paul arrived the same day during a heat wave emergency and patiently explained every aspect of the installation to the homeowner. Mark kept a 1925 bungalow's aging boiler system operational for a decade before installing a modern 95% efficiency condensing boiler.