Good Service Plumbing and excavations

Good Service Plumbing and Excavations operates as a plumbing contractor serving the Chicago metropolitan area with a 4.8-star rating accumulated across 438 customer reviews. The company handles residential and commercial plumbing needs, including water heater installation, leak repair, drain cleaning, and sump pump service. Technicians respond to emergency calls throughout Chicago and its surrounding neighborhoods, providing same-day diagnostics and repair for urgent situations.

Customer reviews repeatedly highlight the company's rapid response capabilities, with technicians arriving within 30 minutes during emergency calls including holiday weekend scenarios. Reviewers describe experiences where the team resolved complex water heater failures, flooded basement situations, and difficult leak diagnostics that required specialized knowledge. The positive feedback emphasizes thorough communication, professional demeanor, and efficient work completion.

Several reviewers specifically mention technicians by name, including Maycin, Raven, Anthony, and Bernard, describing their individual approaches to diagnosis and repair. One reviewer recounts Maycin arriving within 30 minutes of an emergency call and completing the repair within two hours on a holiday weekend. Another describes Raven and Anthony working on a water tank replacement with detailed explanations throughout the process. A third review details Bernard's team handling a completely flooded basement from sump pump failure, completing replacement within an hour.