Hugo R Appliances & HVAC repair

Hugo R Appliances & HVAC repair operates as a used appliance retailer and repair service in Chicago, Illinois, holding a 2.0-star rating across 4 documented customer reviews. The business maintains standard weekday hours from 9 AM to 5 PM Monday through Saturday, with Sunday operations closed. Serving the broader Chicago metropolitan area, the company focuses on refurbished and repossessed household appliances rather than new equipment sales.

What distinguishes Hugo R Appliances is their approach to inventory sourcing, they acquire and refinish pre-owned units, including items donated from residential properties, then refresh them with cosmetic repairs before resale. The business advertises a 30-day warranty on sold units covering core functionality. This model positions them as an option for budget-conscious shoppers seeking basic kitchen and laundry equipment without new-appliance price points.

Customer accounts reveal varied service experiences. Reviewer Nyanza Stewart described purchasing a refurbished refrigerator for $200 that developed problems shortly after the warranty expired. The owner attempted remediation including refrigerant addition and later proposed exchanging the unit, though at a higher price point than the original purchase. Another reviewer, Jose Delacruz, noted a $60 diagnostic fees applied before repair work commenced.