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Claim This BusinessAbout HVAC 360
HVAC 360 operates as a licensed heating and cooling contractor serving the Chicago metropolitan area, with Marc at the helm handling the majority of service calls. Across five verified five-star reviews, homeowners consistently highlight his technical precision and transparent communication. The company responds promptly, including next-day appointments for urgent breakdowns, and maintains a clean worksite protocol, tarping floors before starting any indoor job.
What distinguishes HVAC 360 from mid-tier contractors is Marc's commitment to honest assessment and follow-through. Multiple reviewers note he explains the problem, outlines charges upfront, and delivers on specific promises, such as achieving a quieter furnace operation. This level of communication and accountability proves rare in the service trade, where vague estimates and surprise line-items frustrate Chicago homeowners.
Chicagoans recount specific rescue scenarios: Jon Novak's AC failed mid-summer, and Marc arrived the following morning with parts, explaining the fault and pricing before proceeding, a contrast to contractors who defer such transparency. Lolly Coffey's review emphasizes Marc exceeded her noise-reduction expectation, while Stephen Brockman keeps Marc's number central on his refrigerator, a telling endorsement from a homeowner who's dealt with multiple service calls.
What Customers Say
Every reviewer awarded five stars, with Marc mentioned by name in four of five reviews. Three customers specifically praise his honesty and upfront pricing, while two references highlight same-day or next-day response during summer heat. No negative sentiment appears across these testimonials.
Services
Furnace Installation & Replacement
Full heatingSystem installation including noise-reduction solutions and efficiency upgrades for Chicago winters.
AC Repair & Maintenance
Cooling diagnostics, same-day repair response, and preventive tune-ups for residential split systems.
Heating System Repair
Furnace troubleshooting, component replacement, and winter emergency service across all major brands.
Indoor Air Quality Assessment
Evaluation of ventilation, filtration, and airflow concerns identified during service calls.
System Diagnostics & estimates
Upfront inspection with itemized cost breakdowns before any repair work begins.