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About jnw mechanical inc
jnw mechanical inc operates as an hvac contractor serving the Chicago metro area with a current rating of 3.5 stars drawn from 11 customer reviews. The business handles residential heating and cooling systems, including furnace replacement and air conditioning installation. Reviewers mention the company responded to emergency calls during holiday periods, demonstrating availability outside standard business hours. Customers have described interactions with a technician named Jacek, who performed diagnostic work and provided estimates on specific equipment models. The mix of feedback suggests the company maintains a local client base while navigating the challenges of post-installation service claims and ongoing maintenance requests.
Specific service details remain limited to what reviewers have shared: furnace installation, ac unit placement, and repair work addressing issues like refrigerant leaks and heating element failures. Customer accounts reference Goodman equipment specifically, with one reviewer noting a discrepancy between the quoted model and what was ultimately installed. The company does not appear to offer extended warranties or formalized service agreements based on available information. Pricing feedback is mixed, with some customers describing costs as excellent while others express frustration with charges for repeat repairs.
Named technician Jacek appears across multiple reviews, including accounts of same-day response during holiday periods and situations where problems persisted after initial service visits. One customer described receiving a $400 payment for repairs that did not resolve the underlying issue, while another referenced an unresolved equipment model discrepancy. Positive experiences include fast, fair, and honest service interactions, with customers noting professional workmanship and reasonable pricing on furnace replacement projects. The contrasting nature of these accounts reflects the variability common among small hvac contractors operating without formal review management systems.
What Customers Say
Four of seven visible reviews award five stars, praising same-day holiday response, fair pricing, and professional workmanship. Three one-star reviews cite persistent post-installation problems, equipment model discrepancies, and communication failures spanning multiple years.
Services
Furnace Installation & Replacement
Full furnace installation including Goodman models; one reviewer documented an equipment model discrepancy between quote and installation.
AC Repair & Maintenance
Air conditioning repair addressing refrigerant leaks, coil issues, and cooling system diagnostics.
Emergency HVAC Service
Same-day response capability documented during holiday periods including Thanksgiving and Black Friday.
Heating System Repair
Furnace repair services including heating element troubleshooting and component replacement.
System Diagnostics
Diagnostic services for hvac systems; reviewer feedback suggests variable accuracy in problem identification.