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Claim This BusinessAbout Lenhausen Plumbing & Heating
Lenhausen Plumbing & Heating operates from a suburban Illinois base, serving the greater Chicago metro area including western suburbs like Streator and surrounding communities. This dual-trade contractor handles both residential HVAC systems and plumbing infrastructure, providing a single point of contact for homeowners managing both heating-cooling and water-related systems. The company maintains a 4.7-star average across 15 published reviews, with recent feedback emphasizing reliability during extreme weather months. Their physical presence in the region and comprehensive service catalog position them as a practical option for property owners seeking coordinated maintenance across multiple home systems.
What distinguishes this contractor stems from several operational choices visible on their website. They offer 24/7 emergency response with same-day availability, a critical feature for Chicago-area residents experiencing furnace failures during subzero winters or AC breakdowns during summer heat waves. Their financing options through approved credit make new system purchases more accessible, while accepted payment methods include cash, check, and major credit cards for flexibility. The company maintains daytime Saturday hours until noon, accommodating weekend scheduling needs that many competitors restrict.
Multiple reviewers name specific technicians detailing real-world scenarios. Jason appears in five reviews, handling an A/C installation praised for efficiency, a furnace emergency during cold weather where he made a special trip, and warranty-related water heater replacement requiring a 75-mile round trip to Streator. Another reviewer notes Jason and Collin collaborating on a complex heater replacement involving old-unit removal, warranty pickup, and new installation. The sole negative review cites a $90 charge for a ten-minute tub repair that exceeded client expectations, suggesting transparent pricing may vary by job complexity.
What Customers Say
Seven of eight reviewers award 5 stars, with five specifically naming technician Jason and praising his willingness to travel, accommodate emergencies, or provide fair pricing. The single 1-star review focuses on perceived overpriced minor repair rather than technical competence, creating a contrast between value scrutiny and service quality perception.
Services
Heating Installation & Repair
Furnace replacement, heating system repairs, and new unit installation for residential homes.
Cooling Services
Air conditioning installation, AC repair, and cooling system maintenance for summer comfort.
Plumbing Repairs
Water heater replacement, leak detection, drain cleaning, and general plumbing fixes.
Indoor Air Quality
Systems and solutions aimed at improving home air filtration and purity.
Thermostats & Zoning
Smart thermostat installation and multi-zone temperature control setups.
Emergency Service
24/7 urgent repairs for heating failures, leaks, and other immediate home issues.