Is this your business?
Claim your listing to verify your info and earn a verified badge.
Claim This BusinessAbout Pure Comfort Heating and Air Conditioning
Pure Comfort Heating and Air Conditioning operates as a fully licensed HVAC contractor serving the Chicago metropolitan area, including neighborhoods such as Oak Park, Cicero, and the Lincoln Park district. With 424 verified client reviews averaging a 4.9-star rating, the company has built its reputation on transparent diagnostics and straightforward recommendations, whether a system needs repair or full replacement. Owner Gene Mantese manages both service operations and customer relations, ensuring accountability from initial call through final follow-up. This model reflects decades of hands-on experience in Northeast Illinois climate demands, where winter temperatures routinely dip below fifteen degrees and summer humidity creates intensive AC strain.
The company maintains authorized dealer status with Lennox International, offering residential systems ranging from mid-efficiency split AC units to the Ultimate Comfort System with integrated zoning and Variable Speed technology. Indoor air quality solutions include the Lennox Healthy Climate line, heppa filtration, energy recovery ventilators, and balanced humidification, addressing the unique challenges of Chicago's seasonal extremes, where temperature shifts between heated indoor environments and sub-zero outdoor air strain ductwork and produce elevated particulate counts. Service agreements cover preventive maintenance schedules designed to extend equipment lifespan and preserve manufacturer warranties.
Customer accounts consistently recognize technician Gene Mantese for response speed and honest assessment during crisis calls. Reviewer Perikles Sikes described a January furnace failure during bitter cold where Gene arrived promptly, diagnosed a repairable issue despite the unit's age, then provided a same-day quote and coordinated installation within days, even supplying temporary heating equipment while awaiting the new system. Another reviewer, Myoldpalbob, noted Gene resolved a heating emergency in under an hour on a weekend, explaining system variables in accessible terms. These narratives illustrate the company's approach: prioritizing immediate client comfort while avoiding unnecessary upselling.
What Customers Say
All five-star reviewers mention Gene or a technician by name, highlighting personalized service rather than generic call center interactions. Multiple clients specifically praise the honesty of diagnostic explanations, one noted Gene quoted a repair when other contractors had recommended replacement. Three reviews reference same-day or emergency response, including Sunday service calls and sub-freezing temperature situations.
Services
Furnace Repair & Installation
Diagnostics, same-day repair, and new unit installation including Lennox gas and electric models.
Air Conditioning Service
AC repair, installation, and maintenance for split systems and packaged units.
Heat Pump Systems
Variable-speed heat pump repair, installation, and maintenance for year-round efficiency.
Ductless Mini-Split Installation
Zoned climate control solutions for additions, garages, and older homes lacking existing ductwork.
Duct Repair & Replacement
Custom sheet-metal fabrication and sealed duct installation to resolve airflow restrictions.
Indoor Air Quality Solutions
HEPA filtration, ventilation systems, and whole-home humidifiers addressing Chicago air quality concerns.
Water Heater Installation
Tank and tankless water heater replacements per reviewer Hiral Patel's service request.
Preventive Maintenance Agreements
Scheduled service contracts covering annual inspections and priority emergency response.