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About Ray's Sewer & Drain/ HVAC Services
Ray's Sewer & Drain/HVAC Services maintains a 4.8-star average across 69 verified reviews, reflecting consistent service quality in the Chicago metro area. The company handles both sewer and drain cleaning alongside full HVAC repair and installation, positioning it as a dual-trade specialist. Reviewers specifically mention service in Rockford, indicating the contractor extends beyond the primary Chicago base.
What distinguishes this contractor is the diagnostic approach praised across multiple reviews. Rather than recommending immediate equipment replacement, technicians perform thorough system inspections and explain findings step-by-step. One reviewer contrasted this against prior experiences where other contractors simply suggested a new AC unit or refrigerant recharge. This explanatory philosophy appears consistently whether addressing furnace water intrusion, chimney performance, or AC diagnostics.
Customer stories highlight specific technicians and scenarios. Jake performed a comprehensive AC inspection using advanced equipment, walking the homeowner through each check and explaining its purpose. Another reviewer described Ray personally addressing a sewer project, noting 20+ years of industry experience. A third account detailed Jake resolving furnace squealing by identifying chimney-related water intrusion, including rooftop inspection and component replacement.
What Customers Say
69 reviewers award an exceptional 4.8 stars, with multiple customers specifically noting same-day or timely service. Technicians Jake and Ray appear most frequently in positive accounts, often praised for diagnostic thoroughness and respectful communication. No negative reviews are present in the provided data.
Services
Drain and Sewer Cleaning
Full sewer line service including clog removal, cleaning, and project-based repairs mentioned across multiple reviews.
AC Repair and Diagnostics
Comprehensive AC inspections using advanced equipment, not limited to refrigerant checks or replacement recommendations.
Furnace Repair
Furnace diagnostics and repair including water intrusion issues, component replacement, and system reassembly.
Humidifier Installation
Professional humidifier installation with filter replacement guidance and operational explanation for homeowners.
Plumbing Fixture Service
Plumbing repairs including faucet replacement and well water filter changes for residential systems.