Reeder Heating and Cooling INC.
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Claim This BusinessAbout Reeder Heating and Cooling INC.
Founded in 1922, Reeder Heating and Cooling INC has anchored its operations in Chicago for over a century, evolving recently under the Perfect Home Services banner while retaining its original team and commitment to Chicagoland homeowners. The company holds an "A" rating from the Better Business Bureau and maintains 24/7 availability across all seven days, with (773) 767-7100 as the primary contact line. Serving communities including Naperville, Aurora, and the broader Cook County region, the contractor manages a portfolio of 33 verified customer reviews yielding a 3.3-star average, reflecting a mixed but substantively engaged client base.
What distinguishes Reeder is not flashy digital tools but the weight of accumulated hands-on expertise. Technicians undergo recurring manufacturer-required training sessions throughout the year, staying current with evolving equipment codes and efficiency standards. The company backs every service with what they term the Perfect Promise, a 100% satisfaction guarantee spanning both labor and parts, and extends multiple financing arrangements calibrated for various household budgets. This combination of seasoned in-field knowledge and formalized assurance coverage addresses the practical anxiety many homeowners feel when confronting unfamiliar system failures.
Among documented experiences, reviewer Mikel Pickett highlighted technician Gene for replacing a 30-year-old furnace and AC condenser, noting competitive pricing paired with professional conduct throughout a same-day installation. Another reviewer, Alan A., credited technician Brian for initial diagnostic visits, supervisor David for logistical coordination, and installers Tom and Sam for completing furnace and air conditioning work that met specified timelines. These named interactions illustrate how individual technician behavior directly shapes customer perception, regardless of whether the underlying service involves repair, replacement, or routine seasonal maintenance.
What Customers Say
Three reviews across the dataset explicitly name individual technicians, Gene, Brian, David, Tom, and Sam, with consistently positive language regarding punctuality, explanation quality, and worksite cleanliness. The solitary 1-star entry from Charles Kubiak criticizes the automated phone system rather than field service quality, stating the intake process defaults to a $59 diagnostic appointment without offering upfront pricing. Positive sentiment clusters around installation projects, while complaints focus exclusively on administrative booking.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| TuesdayToday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Installation & Replacement
Full retrofit of aging furnaces including sizing, permitting, and efficiency alignment with current Chicago energy codes.
Air Conditioning Services
Comprehensive AC solutions covering new installation, seasonal maintenance tune-ups, and corrective repair for coolingSystem failures.
Boiler Systems
Specialized boiler installation and repair targeting radiant heat applications common in older Chicago brick homes.
Ductless Mini-Split Systems
Zoned heating and cooling without ductwork, suited for historic properties where duct installation would compromise architecture.
Plumbing Repairs & Installations
Leak detection, drain cleaning, water heater services, and broad fixture work covering faucet, toilet, and sewer line needs.
Indoor Air Quality Improvements
Air filtration, purification systems, and humidifier installation targeting the dry indoor conditions Chicago winters produce.