S & S Heating & Cooling This company now endorses and recommends A Custom Services

S & S Heating & Cooling operates as a heating contractor serving Chicago and nearby metropolitan communities from a base in the city. With 13 verified customer reviews aggregated into a 3.9-star average rating, the company has built a local service record handling residential heating systems, furnace diagnostics, and emergency repairs. Their operational hours span weekdays from 8 AM to 5 PM, providing scheduled service appointments while reserving capacity for urgent situations that arise during those windows.

The company distinguishes itself through its long-tenured service team, with technicians averaging significant tenure in the trade. Owner Tom maintains direct involvement in diagnosis and follow-up, a practice several reviewers specifically cite as a personal touch distinguishing S & S from larger operation competitors. The company's responsive model allows flexible scheduling where same-day or next-day appointments remain feasible depending on call volume and system availability.

Reviewer accounts document two distinct service scenarios worth noting. Nina Schmalz contacted the company following storm damage to her heating system's venting on a Saturday evening; Tom arrived within an hour for assessment and work resumed the following Monday with both Tom and Marco completing repairs within a few hours at what she characterized as a reasonable rate. Susan Kuczmarski describes a 15-year relationship with the company, explicitly naming technician Marco as consistently knowledgeable across multiple service calls and noting Tom personally manages follow-up on both routine and non-routine issues.