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Claim This BusinessAbout Second City Appliance Repair
Second City Appliance Repair has served the Chicago area for over 18 years, establishing itself as a family-owned operation that handles both everyday household appliances and luxury built-in units. With a 4.2-star rating derived from 13 customer reviews, the company maintains a physical presence in Chicago and extends services throughout Chicagoland neighborhoods including Skokie, Evanston, Oak Park, and Naperville. As a registered Trane dealer, the business meets manufacturer certification standards for HVAC installation and maintenance work.
What distinguishes Second City Appliance Repair from typical appliance service companies is their specialization in high-end builtin refrigeration, wine coolers, and commercial-grade cooking equipment alongside standard residential repair work. They offer a same-day or next-day service guarantee, promising rapid turnaround for customers facing non-functional refrigerators, ovens, or heating systems. Their service fleet carries common parts in-truck, enabling certain repairs to conclude within a single visit without scheduling follow-up appointments.
Customer reviews repeatedly credit a technician named Bobby with delivering punctual, knowledgeable service across diverse appliance categories. One reviewer described how Bobby arrived with required parts already stocked in his vehicle, completing ice maker and microwave repairs on the same day of the initial service call. Another recounted their dryer producing no heat until Bobby identified and reconnected a loose wire during a diagnostic session. These scenarios demonstrate the company's capacity to resolve both straightforward mechanical failures and more elusive electrical faults within standard service windows.
What Customers Say
11 of 13 reviewers award 5-star ratings, with recurring themes including same-day service, in-stock parts inventory, and transparent fair pricing. The lone 2-star critique cites a communication gap following a March service appointment rather than repair quality itself.
Services
Refrigerator & Built-In Cooling Repair
Service for standard refrigerators, high-end builtin refrigeration units, undercounter ice makers, and walk-in coolers.
Wine Cooler & Beverage Center Service
Repair and maintenance for built-in wine coolers, undercounter beverage centers, and tall wine storage units.
Cooking Equipment Repair
Fixing cooktops, ranges, ovens including double and single configurations, induction cooktops, warming ovens, and downdraft ventilation.
Laundry & Dishwasher Maintenance
Service for washing machines, dryers, and dishwashers including plumbing connections and drainage issues.
HVAC Installation & Maintenance
Trane dealer offering new HVAC system installs, AC tune-ups, furnace service, and annual maintenance contracts.
Microwave & Kitchen Appliance Repair
Repair service for over-the-range microwaves, built-in microwaves, and kitchen waste disposal installation.
Ventilation & Downdraft Repair
Specialized repair for high-end ventilation hoods, downdraft exhaust systems, and range hood motor components.