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Claim Your Free PageAbout Super Retro heating and cooling LLC
Super Retro Heating and Cooling LLC operates as a licensed HVAC contractor serving the Chicago metropolitan area, including LaSalle, Ottawa, and surrounding northeastern Illinois communities. Founded in 2019, this locally owned business holds current state licensing and maintains an unblemished five-star rating across ten verified client reviews. Owner-operator Brandon Smith personally handles service calls, bringing fifteen years of field experience to every diagnosis and installation. The company specializes in residential furnace and air conditioning systems, focusing on responsive repairs and honest equipment assessments rather than aggressive upselling.
What distinguishes Super Retro from neighboring contractors is the direct involvement of a senior technician on every job. Rather than dispatching apprentice-level installers, Brandon Smith performs complete diagnostic evaluations himself, often identifying problems within minutes that elude less experienced crews. Reviewers consistently cite his willingness to explain system mechanics and walk homeowners through repair options before proceeding. The company also demonstrates integrity in situations where replacement might be proposed elsewhere; one customer noted a hot water tank issue was resolved with a five-dollar part instead of a costly new unit installation.
Homeowners throughout the region have relied on Smith during critical failures. When one customer's furnace failed during bitter winter weather, Smith arrived first thing the following morning, completed a thorough replacement, and ensured every connection met manufacturer specifications before leaving. Another reviewer described how Smith served as an intermediary with a difficult home warranty company, advocating on the homeowner's behalf until a new furnace was approved. His expertise spans both heating and cooling systems, with recent reviews noting successful air conditioning replacements alongside furnace repairs.
What Customers Say
All eight client reviews award five stars, with seven specifically naming lead technician Brandon Smith. Customers praise his diagnostic speed, honest assessments, and hands-on approach to installations. Common themes include fast problem identification, thorough explanations, and post-service cleanup.
Services
Furnace Repair & Replacement
Complete diagnosis, repair, and full furnace installation for residential homes, handled personally by the lead technician.
Air Conditioning Service
AC diagnostic evaluation, repair, and new cooling system installation with same-day troubleshooting.
Hot Water Tank Repair
Tank repairs and replacements, with honest assessments to avoid unnecessary equipment purchases.
System Diagnostics
Thorough problem identification using experienced evaluation to find root causes, not surface symptoms.
Warranty Claim Assistance
Contractor coordination with home warranty companies to resolve coverage disputes on behalf of homeowners.