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About Taylor's Heating/Cooling & Electrical
Taylor's Heating/Cooling & Electrical maintains a 5.0-star rating across 142 client reviews in the Chicago area. The company handles heating and cooling system repairs, replacements, and routine maintenance for residential customers throughout the metropolitan region. Multiple reviewers describe the team as knowledgeable and communicative, taking time to explain system conditions and repair options in detail.
Reviewers consistently highlight the team's rapid response and transparent communication. One client notes the crew arrived within 24 hours to replace both furnace and AC units after a same-day emergency call. Another describes the technician as thorough and educational, walking through the diagnosis and repair process step by step. The team provides upfront pricing and honest assessments of whether repair or replacement makes more sense for each situation.
Customers reference two team members by name: Taylor, who manages service calls and provides estimates, and Nick, who performs repairs and explains technical details to homeowners. One new homeowner describes Nick as informative and patient, walking her through a water heater issue when she had no prior home repair experience. Another client mentions a follow-up visit to resolve an initial service concern, noting the team member was descriptive and helpful in explaining the resolution.
What Customers Say
All 142 reviews award 5 stars, with clients repeatedly praising honesty, transparent pricing, and thorough explanations of repair options. Response time appears as a recurring theme across positive reviews.
Services
Furnace Repair & Replacement
Diagnoses and repairs furnace issues, including blower motor problems and complete system replacements when repairs aren't cost-effective.
Air Conditioning Repair & Replacement
AC diagnostics, repair, and new system installation. One reviewer describes a same-day replacement of both furnace and AC units.
Heating & Cooling Maintenance
Regular service visits to maintain system efficiency and prevent unexpected failures. Reviewers mention scheduling future maintenance.
Water Heating Services
Water heater repair and replacement. One reviewer describes an emergency water heater issue resolved quickly for a new homeowner.
System Diagnostics & Estimates
Thorough system assessments with clear explanations of remaining equipment life and repair versus replacement recommendations.