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About Waukegan Appliance Repair
Waukegan Appliance Repair operates as a family-owned appliance repair service serving the Lake County area, including Waukegan, Zion, Beach Park, and Gurnee. The business holds a 3.2-star average rating from 13 customer reviews, reflecting a mix of experiences. Their team of certified technicians handles repairs across major appliance categories including refrigerators, dishwashers, washing machines, dryers, stoves, and ovens.
The company distinguishes itself through same-day repair availability and a commitment to using manufacturer-sourced parts for repairs. Their technicians maintain ongoing education and training to work on newer technologies and smart appliance features. The service fleet carries parts for a broad range of brands including Maytag, GE, LG, Samsung, Sub-Zero, KitchenAid, Wolf, Bosch, Whirlpool, and Kenmore, enabling single-visit repairs for most common appliance failures.
Customer reviews highlight specific technicians who delivered positive outcomes. Will resolved an oven issue for Emmanuel Parson with same-day service. Gilbert performed a thorough washer inspection for Donald Watkinsert, explaining all findings. Aram diagnosed and repaired a Samsung washer quickly for Levina Zeltoa. However, one customer reported significant scheduling difficulties, describing multiple appointment cancellations and communication breakdowns during a washer service request.
What Customers Say
4 of 13 reviewers specifically named technicians Will, Gilbert, or Aram and praised their diagnostic skill and professionalism. Positive reviews cite same-day repairs and affordable pricing. The single detailed negative review centers on scheduling and communication failures rather than repair quality.
Services
Refrigerator Repair
Fixes cooling failures, ice makers, water dispensers, leaks, and smart refrigerator components.
Dishwasher Repair
Addresses odors, drainage issues, pump assemblies, solenoids, and wash cycle problems.
Washer Repair
Repairs front and top-loading washing machines, including vibration, agitation, and control board issues.
Dryer Repair
Fixes heating problems, noise, ventilation issues, and door switch malfunctions.
Stove and Oven Repair
Service for gas and electric ranges, including burners, ignitors, doors, and control switches.