Johnstone Supply

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About Johnstone Supply
Johnstone Supply operates as an HVAC equipment distributor in Crestwood, Illinois, serving contractors across the greater south suburban region. The location holds a 4.4-star rating compiled from 48 customer reviews, reflecting consistent service quality in the professional supply trade. Open Monday through Friday from 7 AM to 4:30 PM, with Saturday hours until noon, the store provides access to furnaces, split systems, mini-split units, air handlers, and evaporator coils for licensed installation professionals.
The distributor maintains inventory from major manufacturers including Goodman and Daikin, offering both residential unitary equipment and commercial packaged units. Customers access extended warranties on select products, and the location provides field-installed accessories alongside multi-zone and variable-capacity systems designed for modern efficiency requirements. The supply house hosts training classes to help contractors stay current with evolving HVAC technology, and offers after-hours locker pickup for material retrieval when the counter is closed.
Reviewers consistently cite Roberto at the counter as a knowledgeable resource who handles customer inquiries with efficiency. One contractor described receiving a same-day motor replacement during an urgent situation, while another mentioned Kristen's assistance with a complex parts order. The team has accommodated after-5pm pickups through locker systems, and multiple reviewers noted the staff's willingness to answer technical questions without requiring a purchase.
What Customers Say
Forty-eight reviews yield a 4.4-star average, with five-star ratings comprising the majority. Contractors particularly value the counter staff's technical knowledge and the after-hours pickup system, while some note that personnel turnover has occasionally affected consistency. The training classes and responsive customer outreach appear repeatedly across positive feedback.
Working Hours
| SundayToday | Closed |
| Monday | 7 AM–4:30 PM |
| Tuesday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | 8 AM–12 PM |
Services
Residential HVAC Equipment Distribution
Supply of furnaces, air handlers, evaporator coils, and mini-split systems for home installation projects.
Commercial Packaged Units
Single and split packaged units designed for commercial building heating and cooling applications.
Parts and Accessories
Field-installed accessories, motors, coils, and replacement components for repair and installation work.
Extended Warranties
Available warranty coverage on select equipment purchases beyond standard manufacturer terms.
After-Hours Pickup
Locker system enabling contractors to retrieve ordered parts outside standard business hours.
Training Classes
Educational sessions for contractors on equipment technology, installation methods, and system diagnostics.