Rellaire Smart Home Systems
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Claim This BusinessAbout Rellaire Smart Home Systems
Rellaire Smart Home Systems operates as a licensed HVAC contractor based in Crystal Lake, Illinois, delivering heating, cooling, plumbing, and indoor air quality solutions to homeowners across the region since establishing their presence in the market. The company has earned an exceptional 4.9-star rating from 484 customer reviews, reflecting consistent service quality and reliability. Rellaire serves multiple communities throughout Illinois, including Chicago, Elgin, Hoffman Estates, Carpentersville, Mundelein, Algonquin, and Lake in the Hills, as well as select California markets. Their team maintains round-the-clock availability, ensuring residents have access to emergency services whenever heating or cooling systems fail.
The contractor distinguishes itself through specialized smart home integration, offering Wi-Fi thermostat installations that allow homeowners to monitor and control HVAC systems remotely. Rellaire provides the RiteBid estimate system, giving customers transparent pricing comparisons before committing to service. Their comprehensive service portfolio includes geothermal heating and cooling systems, ductless mini-split installations, boiler repair and replacement, tankless water heater setup, and advanced air filtration units including HEPA-based purification and energy recovery ventilators. The company also handles generator installation and maintenance for properties requiring backup power resilience.
Customer experiences highlight the technical skill and professionalism of individual technicians. Marcus, a service tech, recently performed thorough duct cleaning and furnace servicing for a homeowner whose renovation created extensive debris throughout the ventilation system, documenting the before-and-after condition of each vent. Patrick responded same-day to diagnose and repair a newly installed system failure, providing clear communication prior to arrival. Another technician, John, installed an Aprilaire furnace humidifier while explaining operation settings and verifying component integrity, honoring the quoted price without additional charges.
What Customers Say
Nearly all positive reviews cite specific technicians by name and praise their diagnostic accuracy and communication. Four reviewers highlight same-day or next-day response times for emergency situations. The sole 1-star review concerns a billing dispute over a boiler repair refund, suggesting isolated administrative challenges rather than technical incompetence.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Repair and Maintenance
Furnace tune-ups, boiler service, radiant heating maintenance, and emergency heating repairs with 24/7 availability.
Heating Installation and Replacement
New furnace and boiler installation, including geothermal systems and heat pump setups for energy-efficient heating.
Cooling Repair and Maintenance
Air conditioning diagnostics, refrigerant service, filter replacement, and performance optimization for all system types.
Cooling Installation and Replacement
Central AC installation, ductless mini-split systems, and heat pump setup for combined heating and cooling.
Plumbing Services
Water heater repair, tankless water heater installation, gas piping, sump pumps, and emergency plumbing response.
Indoor Air Quality
Duct cleaning, air filtration systems, UV purifiers, humidifiers, dehumidifiers, and carbon monoxide detector installation.
Smart Home Integration
Wi-Fi thermostat installation and programming, remote system monitoring, and generator setup for backup power.