Fire 'n' Ice Heating & Cooling, Inc.

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Claim This BusinessAbout Fire 'n' Ice Heating & Cooling, Inc.
Fire 'n' Ice Heating & Cooling, Inc. has been serving DuPage County homeowners since establishing operations in Downers Grove. The contractor holds current state licensing and maintains an exceptional 4.9-star average across 501 verified customer reviews, with technicians available around the clock, seven days per week. The business primarily serves Downers Grove, Lisle, and Oak Brook residents, responding to emergencycalls throughout the western suburbs with same-day or next-day scheduling for routine maintenance and new equipment installations.
What distinguishes this contractor from neighboring HVAC companies is their approach to equipment recommendations. Rather than immediately pushing for costly replacements, technicians perform thorough cleanings and diagnostics to extend existing system lifespans whenever feasible. Multiple reviewers note that the team identified repair solutions where other companies had recommended full furnace replacements. The business handles full-system installations including furnace, air conditioning, and thermostat upgrades, with technicians trained to reposition thermostats for optimal performance during new equipment setups.
John emerges repeatedly across customer feedback as the primary service technician, with reviewers consistently praising his technical knowledge and patience. One recent reviewer described John answering approximately 25 questions during a single service call while performing a comprehensive furnace cleaning. Another customer highlighted John's willingness to provide a second opinion on equipment replacement, ultimately saving her from an unnecessary $8,000 furnace purchase. Technician Audrey Kukla also received named recognition for on-time arrival and professional communication regarding arrival windows.
What Customers Say
Every reviewer awarded a perfect 5-star rating, with John named as service technician in three of four visible reviews. Customers frequently mention receiving second opinions that saved thousands in unnecessary replacement costs, and multiple reviewers highlight the team's willingness to answer extensive questions rather than rushing through service calls.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Repair & Maintenance
Diagnostic evaluation, cleaning, and repair services that extend system lifespan and prevent mid-winter failures.
Second Opinion Evaluations
Independent assessment of equipment condition against other contractors' replacement recommendations, often saving homeowners thousands.
Air Conditioning Installation
Full AC unit installation including outdoor condenser, indoor coil, and thermostat setup for complete cooling system replacement.
Furnace Installation
New furnace sales, removal of old units, and professional installation with permitting and inspection coordination.
Thermostat Services
Thermostat installation, relocation to optimal positions, and programming calibration for system efficiency.
Emergency HVAC Service
24/7 round-the-clock response to heating and cooling emergencies across the service territory.