Mechanical 24

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Mechanical 24
Mechanical 24 operates as a commercial refrigeration supplier in East Dundee, Illinois. The business holds a 3.9-star rating compiled across 14 customer reviews, indicating a moderate but discernible level of client satisfaction. Based in the Dundee area, the company serves both commercial enterprises and residential properties, handling projects that range from large-scale industrial equipment to standard home repair calls. The phone number (847) 987-9738 connects customers directly to the company's dispatch for scheduling service appointments.
The company positions itself within the commercial refrigeration niche, providing equipment and repair solutions tailored to businesses requiring specialized cooling systems. Service offerings extend to heating equipment diagnostics and repair, with technicians capable of addressing issues across different system types. The business operates within the home warranty service network, accepting assignments from third-party warranty providers to perform covered repairs on eligible properties.
Customer experiences documented in reviews reveal contrasting service outcomes. One residential client described a positive encounter with technician Shaun, noting his thorough explanations of system operations and efficient problem resolution on a commercial ceiling-mounted heater. However, other reviewers reported significant communication challenges, with one client detailing confusion regarding job status and another expressing frustration over a technician who departed without completing the work. These accounts suggest service quality may vary depending on the specific technician assigned to a job.
What Customers Say
Three detailed reviews reveal sharply divided opinions. Positive feedback highlights technician Shaun's knowledge and communication during a commercial heater repair, while negative reviews cite language barriers, inconsistent follow-up, and jobs left unresolved. All reviewers mention working through home warranty coverage, indicating this contractor primarily serves warranty-contracted calls rather than direct customer bookings.
Services
Commercial Refrigeration Installation
Complete walk-in cooler, reach-in case, and cold storage room installations for food service businesses.
HVAC System Installation
New heating, ventilation, and air conditioning setups for commercial buildings and institutional facilities.
Refrigeration Repair
Emergency diagnostics and component replacement for commercial refrigeration equipment including walk-ins and display cases.
Preventative Maintenance Programs
Scheduled filter changes, coil cleaning, refrigerant checks, and performance verification for HVAC systems.
Retrofit Services
System upgrades and modernization of aging refrigeration and HVAC equipment to improve efficiency.
Equipment Repair
Addressing malfunctions in existing commercial heating and cooling equipment across served sectors.