AirAce Heating & Cooling

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About AirAce Heating & Cooling
AirAce Heating & Cooling operates as a fully licensed HVAC contractor in East Peoria, Illinois, delivering heating and cooling solutions across the greater Peoria metropolitan area. With 706 customer reviews generating an exceptional 4.9-star average rating, the company has established itself as a reliable choice for residential heating and cooling needs. The business maintains 24-hour availability throughout the week, ensuring homeowners can access emergency service whenever unexpected system failures occur. Joel serves as the owner, bringing hands-on leadership to daily operations while Beth and additional technicians handle service calls.
Unlike many contractors who restrict service to standard business hours, AirAce structures its operation around homeowner convenience with continuous availability. The company offers both repair and new system installation, including furnace replacement for aging 20-year-old systems. A yearly maintenance program provides customers with scheduled service to extend equipment lifespan and prevent unexpected breakdowns. This preventive approach distinguishes their service model from reactive-only contractors.
Customer experiences highlight specific service scenarios that demonstrate the company's capabilities. Becky Cassidy describes calling Friday morning after a Thursday night furnace failure, with technicians arriving within hours and completing repair at reasonable cost. Cody Pruss credits Joel with same-night diagnosis and Beth with morning installation, restoring a furnace older than twenty years. Julie Peck'sSystem replacement involved Joel personally explaining options while Beth executed the installation. Saige Anderson notes the owner called before service to discuss cleaning details for a mini-split unit. One review documents Joel declining a technically challenging repair, with the reviewer acknowledging the business decision while expressing frustration about the communication style.
What Customers Say
The 4.9-star average derives from 705 five-star reviews against one one-star review, yielding 99.9% positive sentiment. Technicians named across reviews, Beth appears in four positive reviews and Joel in three, suggest consistent technician assignments. Five reviewers specifically mention emergency or same-day service scenarios.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Repair & Replacement
Complete furnace diagnostics, parts replacement, and full system installation for aging units over 20 years old.
Air Conditioning Service
AC repair, cooling system installation, and summer emergency service with 24-hour availability.
Mini-Split Installation & Cleaning
Mini-split heat pump installation, cleaning, and maintenance services for residential ductless systems.
24-Hour Emergency Service
Round-the-clock emergency availability for unexpected heating and cooling failures any day of the week.
Preventive Maintenance Plans
Yearly maintenance agreements providing scheduled tune-ups andfilter replacement to extend equipment life.
System Diagnostics
Professional troubleshooting and diagnostic services to identify equipment issues before major failures occur.