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Claim This BusinessArlington Heights Heating & Cooling, Inc. has served the Elk Grove Village area as a family-owned HVAC contractor, holding a 4.2-star rating across 35 verified reviews. The company operates Monday through Friday from 8 AM to 5 PM, providing heating and cooling services to residential and commercial customers throughout the region. While the business carries the Arlington Heights name, it is headquartered in Elk Grove Village and appears to handle emergency repairs alongside standard maintenance and installation work.
The company positions itself as a full-service heating and cooling provider, with capabilities spanning furnace and AC replacement, indoor air quality solutions, and routine system maintenance. Testimonials reference both repair and new equipment installation, suggesting the contractor handles projects ranging from component-level fixes to complete system upgrades. The business maintains an online presence including customer testimonials, a 360-degree service tour, and FAQ section for prospective clients.
Customer reviews reveal specific service scenarios that demonstrate the company's approach. Reviewer Derek Gross described a Saturday morning furnace failure where technician Joe arrived within 45 minutes, completed diagnostics, and finished repairs within 90 minutes. Property manager David DeFabio noted the company remains responsive and honest, with pricing that aligns with expectations and a willingness to stand behind completed work. However, negative reviews cite concerns including billing disputes and customer service interactions that some reviewers found unsatisfactory.
Of 35 reviews, positive feedback emphasizes response time and honest communication, while negative reviews focus on pricing disputes and customer service concerns. Technicians named in reviews include Joe (praised for rapid Saturday response) and Eddy (criticized in one billing dispute). The rating of 4.2 stars reflects a mixed customer experience with notable mentions of both responsiveness and transparency issues.
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Diagnosis and repair of furnace malfunctions, including emergency weekend calls and component-level fixes.
Air conditioning repair, diagnosis, and full system replacement including furnace and AC combo installations.
Services addressing air quality concerns, with mentions of humidifier installation and related components.
Complete HVAC system replacement for residential properties, including condenser and furnace upgrades.
Regular maintenance services designed to keep heating and cooling systems operating efficiently.