Webb's Heating & Air Conditioning
Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Webb's Heating & Air Conditioning
Webb's Heating & Air Conditioning serves residential and commercial clients across Southern Illinois, including Carbondale, Marion, Herrin, and Energy. The contractor maintains a 4.9-star average rating from 386 customer reviews and provides around-the-clock availability every day of the week. Service calls are handled by NATE-trained technicians who arrive radio-dispatched for rapid response.
This contractor distinguishes itself through a membership program called Comfort Club, which offers scheduled maintenance, priority scheduling, and discounts on repairs. The company provides upfront pricing with no surprise costs, 100% financing options, and a satisfaction guarantee on all workmanship. Indoor air quality solutions include duct cleaning and complete performance checks for heating and cooling systems.
Customer reviews consistently praise technician responsiveness and communication. One reviewer described how a technician named Mike returned a morning call about AC failure and arranged for technician Thomas to arrive within 30 minutes. Technicians routinely explain repairs step-by-step before beginning work and review final bills with homeowners. Multiple reviewers noted technicians protect flooring and ask about pets in the home.
What Customers Say
Six of eight sampled reviews mention specific technicians by name, praising their clear communication and protective measures for homes. Five-star reviews highlight same-day response times and detailed explanations of repairs, with one reviewer noting a 30-minute arrival window after an early morning call. No negative sentiment appears in the sampled reviews.
Working Hours
| SundayToday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Air Conditioning Repair
Diagnosis and repair of cooling system failures, including refrigerant issues, compressor problems, and electrical component replacement.
Heating System Repair
Furnace repair services addressing ignition problems, blower motor issues, and heating element failures.
Duct Cleaning
Professional air duct cleaning to remove debris, allergens, and contaminants from entire HVAC ductwork.
New HVAC Installation
Complete heating and cooling system installation, including the Webb's Comfort System with indoor air quality packages.
Performance Inspections
System-wide performance checks evaluating efficiency, airflow, and component wear for preventive maintenance.
Comfort Club Membership
Scheduled maintenance program offering priority service, discounts on repairs, and annual system tune-ups.