Flader Plumbing & Heating

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Claim This BusinessAbout Flader Plumbing & Heating
Flader Plumbing & Heating Co. has anchored itself in the Evanston area for over a century, passing through four generations of the Flader family while accumulating 59 verified customer reviews that average to a 4.4-star rating. The company operates around the clock, every day of the week, responding to emergency calls for plumbing failures, flooded basements, and failed water heaters across communities including Evanston, Libertyville, Mundelein, and Vernon Hills in Illinois. Their uniformed technicians arrive in marked vehicles, listen actively to homeowner concerns, and provide upfront recommendations before any work begins.
What distinguishes Flader from neighboring contractors is their ironclad 100% satisfaction guarantee paired with a 5-Star Maintenance Program that shields homeowners from overtime charges and holiday premiums during scheduled visits. The company handles comprehensive plumbing services ranging from drain and sewer cleaning to sump pump replacements, bathroom remodels, and flood control systems. Notably, their technicians specialize in navigating older multi-family buildings common to the northshore region, understanding the quirks of century-old infrastructure that newer contractors often misdiagnose.
Customer stories flesh out the company's reputation: Jackie Lobdell described how Flader arrived the day after another company quoted her $2,500-$8,000, then fixed her water heater and discovered the broken part was still under warranty. Michael Zimmer, who manages a 100-plus-year-old multifamily building, praised the team for rebuilding a complicated old shower valve that subsequently reduced his water bill by 75%. Technicians Doug Flader, Kyle, Jacob W, and Barb were singled out by name across multiple five-star reviews for treating clients like family while delivering professional solutions.
What Customers Say
Fifty-eight of fifty-nine reviewers award 4 or 5 stars, with praise focusing on honest diagnostics, reasonable pricing, and named technicians like Doug Flader and Jacob W. The single one-star review centers on a $400 service call fee, while positive reviews emphasize transparent estimates and warranty-part discoveries.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Emergency Plumbing Repair
24/7 response for burst pipes, flooding, and complete system failures, available holidays and weekends.
Water Heater Replacement
Installation of traditional and tankless units, including warranty-part discovery for existing systems.
Drain & Sewer Cleaning
Professional snaking, hydro-jetting, and sewer line services to restore proper flow.
Sump Pump Systems
Installation of dual-pump systems, battery backups, and flood control configurations.
Bathroom Remodeling
Complete upgrade services from fixture selection through final installation and pipe modifications.
Preventative Maintenance Program
5-Star Membership plan providing twice-yearly inspections with no overtime charges.
Boiler & RPZ Valve Service
Repair and city-certification inspection of boiler pressure relief valves for multi-family properties.