Premistar South - Formerly Southwest Town Mechanical

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Claim This BusinessAbout Premistar South - Formerly Southwest Town Mechanical
Premistar South operates from Frankfort, Illinois, as part of a regional network serving clients across 18 states including Indiana, Iowa, and Wisconsin. Formerly known as Southwest Town Mechanical, this contractor maintains round-the-clock availability and has accumulated a 4.6-star average rating from nine client reviews. The enterprise functions within the broader PremiStar family of HVAC, plumbing, and building controls specialists, delivering mechanical contracting services to residential and commercial customers throughout the Chicago metropolitan corridor and surrounding Midwestern communities.
This contractor distinguishes itself through several distinguishing characteristics evident in corporate communications. The organization holds safety as a foundational operational principle, embedding Safety First protocols across all project phases. Environmental stewardship appears prominently in corporate messaging, suggesting commitment to sustainable installation and maintenance practices. As a member of a high-growth national network spanning eighteen states, PremiStar leverages collective resources while maintaining localized service delivery. The company invests in workforce development through career programs, indicating institutional stability and retention of experienced technicians.
Client feedback highlights responsive emergency capability as a defining quality. Reviewer Fish 007 described receiving telephone assistance at 3 a.m., characterizing the experience as excellent service. Another reviewer, identified as Motivated Determined, characterized the team as passionate and caring following their service interaction. While detailed scenario descriptions remain limited in published reviews, the existing feedback emphasizes after-hours availability and genuine client concern.
What Customers Say
Nine reviews yield a 4.6-star average, with two published testimonials both awarding five stars. Both reviewers emphasize responsive emergency care: one describes late-night telephone assistance while the other uses the words passionate and caring to characterize the service experience.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |