G & R Heating and Air

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Claim This BusinessAbout G & R Heating and Air
G & R Heating and Air serves Gilberts and surrounding Kane County communities with residential heating and cooling solutions. The company maintains a 4.8-star average across 2,176 customer reviews, reflecting consistent service delivery in a region where summer humidity and winter temperature swings test every HVAC system. Homeowners in Gilberts, Elgin, Dundee, and nearby neighborhoods turn to this contractor for furnace installations, air conditioning repairs, and system diagnostics. The team operates around the clock, every day of the week, ensuring a response to heating failures regardless of when they occur.
What distinguishes this contractor emerges clearest in how technicians communicate with homeowners. Reviewers describe being shown exact problems rather than handed vague explanations, receiving options at different price points, and having new equipment explained in terms of filter choices and long-term maintenance. The company handles full system replacements from initial diagnosis through final tuning, with follow-up visits scheduled until the homeowner confirms complete satisfaction. Installation crews leave worksites clean, with one reviewer specifically noting the lack of mess after a furnace replacement completed within four days of the initial estimate.
Customers name specific technicians across multiple five-star reviews. Jake earned praise for taking time to explain diagnosis findings and proposed solutions. Tim guided one homeowner through available options with patience, while Theresa coordinated scheduling around the customer's driving commute. Adam and his installation team completed a new HVAC system efficiently, offering filter recommendations and maintenance advice during the same appointment. A holiday-weekend emergency brought a different reviewer fast response from Aurelius, who arrived promptly and serviced a furnace with personable professionalism.
What Customers Say
Every reviewer awarded five stars, with technicians named repeatedly across feedback including Jake, Tim, Adam, and Aurelius. Multiple customers mention same-day or rapid-response service, including a New Year's Day furnace failure resolved within four days. No negative reviews appear in the sample, with feedback instead emphasizing diagnostic explanation, installation cleanliness, and follow-up commitment until full satisfaction.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Furnace Replacement
Complete furnace installation with options presented at different price points, clean installation, and post-install follow-up tuning.
Air Conditioning Repair & Maintenance
AC diagnostics and repairs, with technicians explaining exact problems and recommending appropriate solutions.
System Diagnostics
Detailed inspections showing homeowners exactly what failed, with visual explanations and option comparisons.
Humidifier Installation
Humidifier replacement performed alongside furnace upgrades, with integrated system testing.
Annual Tune-Ups
Preventive maintenance visits scheduled to optimize system performance and extend equipment lifespan.
24-Hour Emergency Service
Round-the-clock availability for heating and cooling emergencies, every day including holidays.