Lennox Stores (Parts Plus)

Lennox Stores (Parts Plus) operates in Glendale Heights, Illinois as a wholesale parts supplier exclusively serving licensed HVAC contractors. The location maintains a 3.8-star rating drawn from 40 customer reviews, with operating hours Monday through Friday from 7:30 AM to 4:30 PM. This is not a contractor that performs installations or repairs for homeowners; rather, it functions as a trade-only distribution center where licensed professionals source components for their service calls. The business carries the Lennox brand partnership through its LennoxPros network affiliation.

What distinguishes this supplier is its contractor-only distribution model. One reviewer specifically praised this approach, noting that the business does not sell directly to homeowners and thereby helps contractors maintain their role in the supply chain while ensuring customers work with licensed professionals rather than attempting DIY repairs. This wholesale-only structure means the business focuses on serving trade accounts rather than retail foot traffic. The Lennox brand association positions them within a recognized manufacturer network.

Customer feedback reveals significant frustration among homeowners who attempted to purchase parts directly. Multiple reviewers reported being turned away when seeking components, with one describing an instance where the staff would not provide a quote for a blower motor part, forcing the homeowner to source the component elsewhere. Another reviewer mentioned staff were unable to identify a universal hard-start kit despite the product being a standard item. The sole five-star review came from a contractor customer who appreciated the trade-only model and consistent service quality.