Command Plumbing Inc.

Command Plumbing Inc. operates as a licensed, locally owned plumbing contractor serving Gurnee, Illinois and surrounding Lake County communities. The business maintains a perfect 5.0-star rating accumulated across 247 customer reviews, reflecting consistent service quality that has earned the company the majority of its customers through neighbor referrals. The team operates with background-checked, uniformed technicians who receive ongoing training to handle residential plumbing systems ranging from routine faucet repairs to complex water heater installations and emergency flood response. The company provides 24-hour emergency plumbing services seven days per week, with the ability to dispatch technicians rapidly for urgent situations involving flooding, burst pipes, or sump pump failures that threaten property damage.

What distinguishes Command Plumbing from other residential plumbers is their commitment to transparent communication and meticulous workmanship. Every service call includes a detailed explanation of the problem, the recommended repair approach, and complete cost disclosure before work begins. The company handles specialty installations including sump pumps, ejector pumps, water heater replacements, and complete bathroom or kitchen plumbing upgrades for renovations. Their emergency response capability sets them apart, reviewers specifically describe receiving same-day service within 20 minutes of their initial call, even during overnight hours. The business maintains relationships with water extraction and mold mitigation companies to assist homeowners with comprehensive recovery following major water events.

Customer reviews highlight specific technicians who have handled challenging situations with exceptional care. One reviewer described Dan arriving within 20 minutes at 1:00 a.m. during heavy rains to repair a broken sump pump discharge line, diagnosing the problem immediately and completing repairs despite needing to source specialty parts early in the morning. Another reviewer detailed working with Dan and Joe on a water heater and toilet replacement, noting fair pricing and professional communication throughout the project. A third customer described Command Plumbing completing multiple repairs including a sump pump system, water heater replumbing, and new washer dryer connections at a newly purchased home, with the technician keeping clients informed of progress and unexpected issues encountered during the work.