GenX Generator

GenX Generator, a division of Highland Park Electric, has served the North Shore community from its Highland Park location since 1984. This locally owned contractor holds the distinction of being the only factory-authorized Generac Premier-level dealer in the Midwest, a credential that reflects rigorous sales and customer service standards. The company maintains a 4.3-star rating across 28 reviews, with particular strength in long-term client relationships, multiple reviewers report using their services for a decade or more across successive homes.

What sets this contractor apart is their specialized focus on standby generator systems, a narrow field that demands precise expertise. As a Premier-level Generac dealer, they access equipment and support pathways unavailable to standard dealers. Their service offerings extend beyond new installations to include remote monitoring systems that allow technicians to track generator performance without on-site visits, plus annual maintenance programs that keep warranty coverage intact.

Customer reviews consistently name specific team members who delivered exceptional service. Jay G earned particular praise for arriving early to annual maintenance appointments and explaining system operations clearly. Steven Phillips was recognized for providing thorough proposals that helped homeowners understand their options. Mike Shebesta solved a complex installation problem when a customer's previously installed generator from another vendor was not functioning properly, ultimately setting up remote monitoring so the company could track the unit's performance.