Tri-Star Heating and Cooling

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Claim This BusinessAbout Tri-Star Heating and Cooling
Tri-Star Heating and Cooling has kept Island Lake families comfortable since 1997 when founder Jamey Koch launched thecompany after gaining extensive experience in sheet metal and HVAC trade. Based in Island Lake, thesetechnicians serve homeowners across McHenry County and Lake County, bringing 35 years of collectiveindustry expertise to every service call. The company maintains 24/7 availability every day of the year, earninga 4.2-star rating across five published client reviews, a track record reflective of a locally-rootedoperation that has built relationships with residents spanning more than two decades.
What distinguishes Tri-Star from neighboring contractors is their focus on whole-home comfort solutionsthat extend beyond standard heating and cooling equipment. As an authorized Carrier dealer, they priortizeenergy-efficient installs that help homeowners reduce utility costs over time. Their service menu includes UVlighting installation to address airborne contaminants, water heater repair and replacement, and custom ductadditions, an unusual capability indicating they bring in-house sheet metal fabrication skills to complexjobs. This breadth means a single technician can often address multiple system concerns during one visit,streamlining diagnostics for busy homeowners.
Reviewers name Jamey directly when describing the personalized attention that defines Tri-Star'sapproach. One client recounts how Jamey fabricated a custom exterior access panel for their furnacereplacement, eliminating the need for drywall patching or repainting afterward, work so precise that nofinish repairs were necessary. Another client describes calling during a heating crisis and receiving same-dayresponse despite the urgency. This hands-on owner involvement appears repeatedly across feedback, with longtime Jill Littenburg noting she has relied on their service for 23 years and appreciates that Jamey personallyanswers his phone.
What Customers Say
Four of five reviewers award 5 stars, praising personalized service and custom solutions. The lone 1-starreview centers on pricing comparison for a specific repair, while positive reviews highlight Jamey's willingness tohandcraft modifications and his direct accessibility across two decades of client relationships.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| FridayToday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Repair & Installation
Furnace repair, new furnace installation, heat pump systems, and emergency heating serviceavailable year-round.
Air Conditioning Repair & Installation
AC installation, repair, maintenance, and mini-split ductless systems for zoned cooling control.
Preventive Maintenance
Annual AC tune-ups and heating system maintenance to extend equipment lifespan andimprove efficiency.
Ductwork Services
Custom duct additions and duct repair using in-house sheet metal fabricationtechniques.
Indoor Air Quality Solutions
UV lighting installation, whole-home humidifiers, and dehumidifiers for comprehensiveair filtration.
Water Heater Service
Installation and repair of conventional tank-style water heaters and hot water systems.
Thermostat & Controls
Smart thermostat installation and programming for optimized heating and coolingperformance.