Plumbing, Heating

Plumbing, Heating operates as a dual-discipline contractor serving the Joliet metro area and neighboring Will County communities including Crest Hill, Lockport, and New Lenox. The business holds current licenses for both plumbing and HVAC work, allowing homeowners to consolidate repair calls with a single licensed firm rather than coordinating between separate specialists. Online directories list the company at 3.7 stars across three verified customer reviews, providing prospective clients with a baseline for service expectations before calling. The company maintains extended operating hours from early morning through evening, accommodating standard residential schedules and offering weekend availability for urgent matters.

What distinguishes this contractor from single-trade competitors is their integrated approach to indoor comfort systems. Rather than referring plumbing issues elsewhere, their team handles water heater installations, pipe repairs, and heating equipment under one service agreement. Customer feedback indicates staff members communicate clearly about diagnosis findings and labor costs before beginning work, reducing the risk of unexpected line items on final invoices. The company's weekday and weekend hours extend from 5 AM to 9 PM, providing window flexibility that appeals to working households unable to request service during traditional business hours.

Two recent customers share contrasting experiences that illustrate service variability. Heather Cunningham awarded five stars after praising friendly, helpful staff and smooth scheduling coordination. Carley Dworsky also rated five stars, noting the team worked efficiently around her personal schedule and that research showed competitive, affordable pricing. However, a third reviewer documented significant frustration with a $1,171 total charge for thermostat and wiring repairs, claiming the unit failed shortly after service and expressing concern about how costs were communicated. These divergent experiences suggest service quality may depend on specific technicians assigned or the nature of the repair needed.