Sears Appliance Repair
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Claim This BusinessAbout Sears Appliance Repair
Sears Appliance Repair operates from its Joliet location at 3340 Mall Loop Drive, serving residents across Will and Kendall counties with certified appliance repair technicians. The company maintains an impressive 4.7-star average across 276 client reviews, reflecting consistent service delivery over years of operation. Homeowners throughout Joliet, Crest Hill, and surrounding Frankfort areas can access repairs seven days a week from 6 AM to 10 PM, accommodating schedules that extend well beyond typical contractor availability.
What distinguishes this repair service is its direct affiliation with Sears, providing access to OEM replacement parts and manufacturer-specific diagnostic protocols unavailable through independent shops. The technical team specializes in resolving issues that frustrate homeowners, including washers exhibiting spin failures, dryers producing error codes, and refrigerators experiencing cooling inconsistencies. Each visit includes upfront cost discussion before work begins, allowing clients to make informed decisions about repair versus replacement.
Customer feedback consistently identifies individual technicians who elevate the service experience beyond standard repair calls. Jerel receives repeated recognition for his diagnostic thoroughness, he explains root causes in plain language rather than defaulting to industry jargon and follows up with equipment-specific guidance for maintained performance. Luis earned praise for same-day diagnosis paired with efficient resolution, while Elaine Keyser highlighted a technician who completed repairs wearing shoe covers and left the workspace spotless.
What Customers Say
Across 276 reviews, 94% carry five-star ratings with technicians named as frequently as the company itself. Positive reviewers emphasize diagnostic clarity, with Jerel specifically cited for explaining appliance conditions in understandable terms. Negative feedback centers on wait-time frustrations and automated scheduling friction rather than repair quality.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| TuesdayToday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| Thursday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |