Tri-State Water Power and Air

Energy equipment and solutions
4.4(79 reviews)
3458 Mound Rd Unit A & B, Joliet, IL 60436
Tri-State Water Power and Air

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About Tri-State Water Power and Air

Tri-State Water Power and Air delivers energy equipment and solutions to homeowners across Joliet and surrounding Will County communities. Backed by 79 client reviews holding a 4.4-star average, the company operates Monday through Friday from 8 AM to 5 PM. As an energy-focused contractor, they specialize in standby generator systems and hot water solutions for residential properties throughout the region.

What distinguishes Tri-State Water Power and Air is their focused expertise with Generac generator systems, a brand specifically mentioned in customer feedback. This specialization allows their technicians to diagnose and explain complex generator behavior, including how . Their team provides both new installations and ongoing maintenance services, addressing the I/O speed sensor failures and exercise cycle programming that can otherwise leave homeowners guessing about their system's readiness.

Customer stories pulled directly from reviews reveal the human side of this operation. Josh, mentioned twice by name, earned praise for walking a first-time Generac customer through system basics and for thoroughly explaining generator issues tied to weather performance. Another reviewer, Erris, was described as knowledgeable and charismatic while answering questions about hot water tank replacement. These named interactions give prospective clients a sense of who might arrive at their door.

What Customers Say

Three of five named reviewers specifically praise their technicians, while the two moderate reviews cite communication gaps and unresolved generator problems. The positive feedback highlights technical explanations and diagnostic skill, whereas the complaints center on follow-up delays and unclear maintenance schedules rather than workmanship quality.

Working Hours

SundayClosed
Monday8 AM–5 PM
TuesdayToday8 AM–5 PM
Wednesday8 AM–5 PM
Thursday8 AM–5 PM
Friday8 AM–5 PM
SaturdayClosed

Services

Generator Repair & Troubleshooting

Diagnosing error codes, sensor failures, and transfer switch issues using manufacturer-specified procedures.

Generator Installation

Installing standby generator systems with proper permits, startup configuration, and owner orientation.

Preventive Maintenance

Exercise cycle programming, filter service, and system testing to extend generator lifespan.

Hot Water Tank Services

Hot water tank consultation, sizing guidance, and installation support for residential replacement projects.

System Explanations

Teaching homeowners how their generator performs in weather extremes and what warning signs to monitor.

Frequently Asked Questions