Arrow Plumbing

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Claim This BusinessAbout Arrow Plumbing
Arrow Plumbing operates as a licensed residential plumbing contractor serving Libertyville and nearby Lake County communities including Vernon Hills and Mundelein. With 150 customer reviews producing a 4.8-star average rating, the company has established itself as a dependable neighborhood resource for everyday plumbing needs and unexpected emergencies alike. The team responds to service calls Monday through Friday, arriving at homes across the region to address issues ranging from running toilets to compromised main water lines.
What distinguishes Arrow Plumbing from competitors is the emphasis technicians place on exhausting repair options before recommending replacement. Reviewers consistently note that plumbers attempt to restore existing equipment first, a leaky valve might be rebuilt rather than swapped out, saving the homeowner the full replacement cost. When a part cannot be salvaged, the crew installs new components on the same visit, reducing follow-up appointments. This methodical approach, paired with careful explanation of what they discover in old houses with aging pipes, builds confidence that the work addresses root causes rather than symptoms.
Customer stories reveal named technicians delivering specific solutions. Zack arrived at one home and diagnosed a faucet issue that another contractor had declared unsolvable, he persisted until finding an adapter that made the requested fixture work properly. Chris Drozdz crawled into a confined space to replace a damaged basement drain pipe, then returned to verify the repair held. A third reviewer scheduled same-day sewer cleaning and received thorough service without feeling rushed. These targeted scenarios, rather than generic reliability claims, illustrate why homeowners request particular technicians by name for future calls.
What Customers Say
Every reviewer awarded 5 stars, with specific praise going to technicians Zack, Chris Drozdz, and Joe for taking time to explain issues and attempting repairs before replacing equipment. Multiple customers note they requested their preferred plumber for repeat visits, indicating strong technician loyalty. None of the reviews mention pricing concerns; instead, reviewers highlight diagnostic thoroughness and clean work areas.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4:30 PM |
| Tuesday | 7:30 AM–4:30 PM |
| Wednesday | 7:30 AM–4:30 PM |
| ThursdayToday | 7:30 AM–4:30 PM |
| Friday | 7:30 AM–3:30 PM |
| Saturday | Closed |
Services
Faucet & Sink Installation
Kitchen faucet replacements, including smart faucets and adapters for non-standard sinks. One reviewer had a complex install resolved on-site.
Leak Detection & Repair
Outdoor spigot valve rebuilding, interior leak isolation, and running toilet corrections. Technicians attempt repair before replacement.
Drain Line Services
Basement drain pipe replacement in confined spaces, sewer line cleaning, and diagnosis of slow drains.
Sump Pump Systems
Primary and backup sump pump installation with state-of-the-art units. Includes complete replacement in a single visit.
Emergency Plumbing Calls
Same-day service for urgent issues including sewage backups and major leaks requiring immediate attention.
Bathroom Plumbing
Toilet repair, fixture upgrades, and bathroom pipe diagnostics for Illinois homes with aging infrastructure.