Legacy Heating & Cooling

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Claim This BusinessAbout Legacy Heating & Cooling
Legacy Heating & Cooling operates from Libertyville, Illinois, delivering residential and commercial heating, air conditioning, and refrigeration services across Lake County. The company holds active licensing as a licensed, bonded, and insured contractor, with a perfect 5.0-star average drawn from 171 client reviews. Owner Mitchell Moore leads a team of in-house and factory-trained technicians who handle everything from routine furnace tune-ups to complex commercial refrigeration systems. The business maintains round-the-clock availability, ensuring no customer endures a malfunctioning system through night or weekend.
What distinguishes Legacy Heating & Cooling is their commitment to transparent diagnostics without aggressive upselling, a practice repeatedly praised in customer feedback. The company offers comprehensive air quality solutions including purification and humidification systems alongside traditional heating and cooling equipment. Their commercial refrigeration expertise serves businesses needing specialized cold storage maintenance, a niche that separates them from typical residential-only contractors. All service calls receive the same thorough approach: combustion safety testing on heating equipment and detailed explanations of any recommended repairs.
Customer stories dominate the review history, with technician Mitch Moore arriving at Jo Ulshafer's home first thing in the morning after her furnace failed overnight. When Sheila Ottens' furnace developed a mind of its own, Moore performed a full inspection, cleaned a sensor, and restored the unit to like-new performance. Dan O'Brien made a house call at 8pm on a Friday night for Julie Walker, diagnosing and repairing her non-functional furnace within minutes. Connor from the team prepared an entire new home's heating system for winter, walking the homeowner through the system's quirks and maintenance needs.
What Customers Say
Every reviewer awarded 5 stars, with 8 of 11 sampled reviews specifically calling out technicians by name. Three reviews explicitly credit the company with avoiding unnecessary upselling, distinguishing them from industry norms. Pricing appears negatively cited despite emergency after-hours service.
Working Hours
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Services
Heating Repair & Installation
Furnace diagnostics, repair, new furnace installation, and safety combustion testing.
AC Repair & Installation
Air conditioning repair, new AC unit installation, and seasonal maintenance for cooling systems.
Heat Pumps & Ductless Mini Splits
Installations and servicing of heat pump systems and ductless split configurations.
Thermostat Services
Thermostat selection guidance, installation, and programming for optimal comfort.
Air Quality Solutions
Indoor air purification systems and whole-home humidification for cleaner breathing air.
Commercial Refrigeration
Repair and maintenance of commercial refrigeration equipment including cold storage units.
Preventive Maintenance
Scheduled system tune-ups and inspections to extend equipment lifespan and prevent failures.