General Parts Group

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About General Parts Group
General Parts Group operates as an appliance repair service in Lombard, Illinois, earning a 3.9-star rating across 30 customer reviews. The company maintains standard business hours Monday through Friday from 8 AM to 4 PM, with weekend service unavailable. Serving the Lombard area and surrounding communities, the business handles both residential and commercial appliance repair needs, with particular emphasis on commercial kitchen equipment.
This contractor distinguishes itself through specialized expertise in high-end commercial cooking equipment, including Rational combination ovens and Pitco fryer systems. The technical team includes certified specialists such as Marc S. and Rafael R., who have demonstrated capability with complex installations requiring modifications to existing plumbing, electrical, and gas infrastructure. Commercial restaurant owners in the Lombard region have specifically noted the team's willingness to navigate challenging installation scenarios.
Customer experiences reveal varied outcomes. One reviewer documented a same-week repair cycle where Rafael R. addressed a Pitco fryer issue twice within five days, achieving complete resolution both times. Another commercial client described a complex Rational ICombi Pro oven installation where Marc S. provided hands-on guidance throughout the process. However, negative reviews cite concerns about quote pricing policies and instances where repairs were not completed despite service calls.
What Customers Say
3 of 30 reviewers awarded 1-star ratings citing quote fees and incomplete work, while 4 reviewers gave 5-star ratings specifically praising technicians Marc S. and Rafael R. for professional installation and same-week problem resolution.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–4 PM |
| Tuesday | 8 AM–4 PM |
| Wednesday | 8 AM–4 PM |
| Thursday | 8 AM–4 PM |
| Friday | 8 AM–4 PM |
| Saturday | Closed |
Services
Commercial Oven Installation
Specialized installation of Rational ICombi Pro and similar high-end convection ovens with infrastructure modifications.
Commercial Fryer Repair
Service and maintenance for Pitco fryer systems, with same-week repeat visits documented in reviews.
Appliance Diagnostic Services
Evaluation and quote generation for equipment issues, though review transparency on pricing varies.
Commercial Kitchen Equipment Maintenance
Preventive maintenance for restaurant cooking equipment including ovens, fryers, and related systems.
Residential Appliance Repair
Service for residential appliances including refrigerators and built-in units, though commercial focus appears stronger.