Johnstone Supply
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Claim This BusinessAbout Johnstone Supply
Johnstone Supply in Naperville operates as a wholesale heating equipment distributor serving contractors and DIY homeowners across Chicago's western suburbs. Based on 43 customer reviews, this location maintains a strong 4.4-star rating, reflecting consistent service quality over three decades in business. The store serves Naperville residents directly while also supplying neighboring communities including Aurora, Bolingbrook, and Woodridge with professional-grade HVAC components.
What distinguishes this Naperville location is its extensive inventory spanning residential and light commercial systems. The warehouse stocks major equipment categories including furnaces (gas and oil models), split systems, single packaged units, and increasingly popular mini-split variable-capacity systems. Their digital catalog enables contractors to cross-reference hard-to-find components, while their inventory of field-installed accessories supports complex retrofit projects often encountered in older western suburban housing stock.
Customer reviews consistently recognize branch manager Brad for technical depth, particularly regarding flame sensor diagnostics and ignition system troubleshooting. Multiple reviewers describe Johnstone as their sole source for specialty parts, a distinction that matters when equipment failures occur outside standard business hours. Josiah Duehning notes a decade of reliable service, while Jonathan Mag specifically praises staff who "go above and beyond" to assist with product selection.
What Customers Say
Eight recent reviewers collectively award perfect five-star ratings, with four explicitly mentioning rapid turnaround on parts orders and one celebrating same-day availability during a heat wave emergency. Negative feedback is absent from current reviews; positive sentiment centers on staff product knowledge and Brad's technical leadership.
Working Hours
| Sunday | Closed |
| Monday | Closed |
| TuesdayToday | 7 AM–4:30 PM |
| Wednesday | 7 AM–4:30 PM |
| Thursday | 7 AM–4:30 PM |
| Friday | 7 AM–4:30 PM |
| Saturday | 8 AM–12 PM |
Services
Gas Furnace Supply
Professional-grade gas furnaces for residential replacement and new construction projects, including efficiency-rated models.
Oil Furnace Supply
Oil-fired heating systems for homes without natural gas access, common in certain western suburban neighborhoods.
Split System Equipment
Traditional split HVAC systems pairing outdoor condensers with indoor air handlers for whole-home climate control.
Single Packaged Units
All-in-one packaged units combining cooling and heating in compact footprints suited for smaller residences.
Mini-Split Variable Capacity
Ductless mini-split systems offering flexible zoning, inverter-driven variable capacity, and high SEER ratings.
Air Handler & Evaporator Coil Stock
Indoor air handling units and coil assemblies for system upgrades, replacements, and custom installer configurations.
Extended Warranty Programs
Manufacturer-backed extended warranty coverage options, often transferable with residential equipment sales.
Cross-Reference Part Lookup
Digital catalog enabling searches across multiple brand part numbers to locate difficult-to-find HVAC components.