RCM Heating & Cooling, Inc.

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About RCM Heating & Cooling, Inc.
RCM Heating & Cooling, Inc. has operated continuously in New Lenox since 2005, delivering full-spectrum residential and commercial HVAC solutions throughout Will County. The company maintains an exceptional 4.9-star rating derived from 176 verified client reviews, positioning it among the most trusted service providers in the greater Joliet metropolitan area. Serving both New Lenox and neighboring communities, this locally owned contractor handles installations, repairs, and preventive maintenance for furnaces, air conditioners, boilers, and advanced indoor air quality systems.
What distinguishes RCM from regional competitors is their dual identity as conventional HVAC technicians and certified indoor air specialists. The company installs whole-home humidifiers, air purification systems, and performs dryer vent cleaning services that address health-conscious homeowners. Their service menu includes swimming pool heater repair and replacement, a niche offering not commonly found among standard HVAC contractors. The business operates under a same-day appointment model ensuring urgent calls receive prompt response regardless of scheduled workload.
Two customer scenarios illuminate the company's service philosophy. When Kelly Starrostka's furnace failed during bitter cold weather, technician Randy Bond arrived rapidly, diagnosed the root cause without recommending an expensive replacement, and restored functionality while cleaning the unit afterward, a solution preserving the family's budget. John Overbeek described a similarly thorough experience during an extreme cold spell following a power outage, with Randy walking through each diagnostic step while explaining findings in plain language without attempting unnecessary upsells.
What Customers Say
All five-star reviews reference technician Randy Bond or Randy, consistently praising diagnostic transparency and honest assessments. Several reviewers specifically mention avoiding unnecessary part replacements that competitor companies previously suggested. Zero negative reviews appear in the provided sample.
Working Hours
| Sunday | 6 AM–10 PM |
| Monday | 6 AM–10 PM |
| Tuesday | 6 AM–10 PM |
| Wednesday | 6 AM–10 PM |
| ThursdayToday | 6 AM–10 PM |
| Friday | 6 AM–10 PM |
| Saturday | 6 AM–10 PM |
Services
Furnace Installation, Repair & Maintenance
Complete furnace system installation, diagnostics, tune-ups, and component-level repair services for all major brands.
Air Conditioning Installation, Repair & Maintenance
AC unit installation, refrigerant services, cooling diagnostics, and seasonal maintenance covering residential and light commercial systems.
Boiler Repair & Installation
Boiler system installation, heating element repair, and boiler-specific maintenance services.
Swimming Pool Heater Repair & Replace
Specialized repair and replacement services for residential swimming pool heating equipment.
Indoor Air Quality Solutions
Whole-home humidifier installations, air cleaner and purifier setup, and dryer vent cleaning services.
Thermostat Services
Smart thermostat installation, programming assistance, and thermostat repair across compatible brands.
Commercial HVAC Services
Dedicated commercial HVAC installation and repair services for business properties and multi-unit facilities.