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Claim This BusinessS&S Mechanical Services Inc. has served New Lenox and the greater Will County region for over two decades, building a reputation on technical precision and transparent communication. With a 4.9-star rating across 126 client reviews, this family-rooted contractor handles everything from emergency AC repairs to complete heating system installations for both residences and light commercial properties. The company maintains full state licensure and operates around the clock, guaranteeing that a live voice answers the phone whenever a system fails during a summer heat wave or winter cold snap.
What distinguishes S&S Mechanical from neighboring contractors is their investment in indoor air quality solutions alongside traditional heating and cooling work. The company partners with major equipment manufacturers to provide new installations, and they offer a proactive service agreement program designed to catch worn components before they trigger costly breakdowns. Clients with older systems can explore financing options through the company, and local heroes including seniors, military personnel, and first responders receive a ten percent discount on completed work. This combination of preventive maintenance planning and community-focused pricing keeps returning customers on the service roster year after year.
Customer reviews frequently name individual technicians who turned stressful situations into resolved problems. Chelsea Dunn described a technician arriving within hours during a weekend AC emergency, diagnosing a refrigerant leak and completing repairs before her home humidity climbed further. Donna Keiken specifically credited a technician named Rafael for responding to her emergency call within the same day, noting his kindness alongside his diagnostic speed. These named encounters - where a specific tradesperson arrives, explains the issue clearly, and completes the work efficiently - form the foundation of the company's review volume and repeat client base.
All five-star reviews emphasize fast response times and fair pricing, with three clients naming individual technicians including Rafael. Emergency same-day service appears in multiple positive accounts, while negative feedback is essentially absent from the review sample.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic services, refrigerant handling, component replacement, and seasonal tune-ups for residential and light commercial cooling systems.
Furnace diagnostics, heat exchanger repairs, new heater installation, and emergency heating services for the service area.
Assessment and remediation addressing airborne particles, humidity control, and ventilation improvements.
Scheduled twice-yearly inspections covering both heating and cooling systems to extend equipment lifespan.
Installation and repair services for light commercial properties including walk-in coolers and refrigeration units.
Equipment replacement consultations with financing options available for qualified homeowners.