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Claim Your Free PageAbout Autumn Ridge
Autumn Ridge is a mid-size apartment community serving the Park Forest, Illinois area, offering housing options for residents seeking rental accommodations in the southern suburbs of Chicago. Established in the early 1990s, the property features studio, one-bedroom, and two-bedroom units with amenities including in-unit washers and dryers, swimming pool access, and covered parking. The complex maintains a 3.2-star rating across 292 resident reviews, reflecting a mixed tenant experience over recent years.
The property distinguishes itself through its spacious floor plans andpet-friendly policies, welcoming cats and dogs across breed restrictions. Units feature private balconies or patios, providing residents with outdoor living spaces uncommon in comparable complexes. The community operates on a standard Monday-through-Saturday schedule, with office hours from 9 AM to 6 PM, facilitating weekday lease inquiries and maintenance requests.
Resident feedback highlights varied experiences with maintenance responsiveness and office communication. Positive reviews cite specific staff members who resolved initial move-in concerns and facilitated smooth transitions between units. Tenants who departed cite challenges with consistent service quality and communication regarding billing inquiries, particularly around utility breakdowns and payment processing timelines.
What Customers Say
4 of 292 reviewers mention sewer backup or flooding incidents affecting ground-floor units; 18 reviewers cite maintenance responsiveness issues. Positive reviews (approximately 30%) frequently mention staff helpfulness during initial leasing, while negative reviews (roughly 55%) reference billing disputes and communication breakdowns.
Working Hours
| Sunday | Closed |
| Monday | 9 AM–6 PM |
| Tuesday | 9 AM–6 PM |
| Wednesday | 9 AM–6 PM |
| ThursdayToday | 9 AM–6 PM |
| Friday | 9 AM–6 PM |
| Saturday | Closed |
Services
Residential Leasing
Offering studio, one-bedroom, and two-bedroom apartments with flexible lease terms for new residents.
Unit Move-In Services
Guided orientation process including unit walkthrough, utility setup assistance, and fob/access card initialization.
General Maintenance Repairs
In-house maintenance team handling unit repairs, appliance servicing, and common-area upkeep.
Pool and Recreation Amenities
Seasonal pool maintenance and resident access to community recreational facilities.
Parking and Storage
Covered and uncovered parking options plus limited on-site storage availability for residents.
Pet Accommodations
Pet-friendly housing with designated outdoor relief areas and pet-washing stations.