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Claim This BusinessTrouble Free Heating, Cooling & Plumbing Inc. has held a spotless contractor's license and maintained an A-rated standing with the Better Business Bureau while serving central Illinois for at least 27 years, according to a longtime customer who has relied on the company since 1998. The Pekin-based shop carries a 4.7-star rating across 10,095 Google reviews, a volume of feedback that reflects a sustained commitment to reliability across Peoria, Pekin, Morton, Washington, Canton, East Peoria, North Pekin, Mackinaw, and Tremont. Licensed and insured technicians are reachable around the clock every day of the year, including weekends and holidays, making the company a practical resource for homeowners who need responsive help without navigating an answering service or next-day scheduling window.
Beyond standard furnace and AC work, Trouble Free offers water quality solutions that include water softeners, whole-home filtration, and reverse osmosis drinking-water systems. The company also handles plumbing services such as drain cleaning, leak detection, pipe repair, and sump pump installation and maintenance, giving customers in central Illinois a single point of contact for heating, cooling, and plumbing needs rather than juggling separate trades. Emergency service is available 24 hours a day, 7 days a week, and the company backs its work with a stated 100% satisfaction guarantee.
One reviewer, Benjamin Bartley, called out technician Aaron by name after a furnace failure at 10 p.m. on a cold night: Aaron arrived quickly, clearly explained the diagnosis, and had the system running before leaving, maintaining a positive and attentive manner despite the late hour. Another customer, Lela Stelter, described working with Edith on an AC and furnace replacement estimate, noting that Edith answered every question without applying pressure and that Stelter had been with the company for 27 years. A contrasting review from Tori described a Sunday morning outage after an earlier Saturday service visit failed to fully resolve the underlying issue, a scenario that prospective clients may want to discuss directly when scheduling a repair or replacement appointment.
Of seven detailed reviews, four mention emergency or same-day service, and three of those praise specific technicians by name. Positive reviews highlight diagnostic clarity and friendly bedside manner; negative reviews center on incomplete repairs and contract billing practices. No review mentioned a wait longer than one day for an initial service call.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Diagnostic repair, full replacement, and new installation of gas and electric furnaces, including heat pump systems.
Air conditioning diagnostic service, seasonal tune-ups, emergency cooling repair, and new unit installation.
Professional drain cleaning, leak detection, and pipe repair services for residential plumbing systems.
Installation, repair, and maintenance of sump pump systems to protect basements from flooding.
Water softener installation, whole-home filtration setup, and reverse osmosis drinking-water system installation.
Round-the-clock emergency response for heating and cooling system failures any day of the year.