Hampton's Kitchens & Appliances

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About Hampton's Kitchens & Appliances
Hampton's Kitchens & Appliances opened in Peoria and now operates from three central Illinois showrooms at 7605 North University Avenue in Peoria, 2908 Gill Street in Bloomington, and 711 North Mattis Avenue in Champaign. The showroom holds a 4.3-star rating compiled from 39 customer reviews, with the majority highlighting product quality and designer expertise. Homeowners across the Tri-Cities region turn to this retailer when planning kitchen overhauls, bathroom updates, or appliance refreshes that demand hands-on showroom guidance rather than big-box anonymity.
The showroom differentiating factor is its curated brand roster and in-house design consultation service. They carry Merillat cabinetry alongside a full line of kitchen appliances, and they staff trained designers who walk customers through layout options, material selections, and appliance pairings before any order is placed. Website text confirms separate dedicated service categories for countertops, fireplaces, and flooring, suggesting a one-project-per-trade coordination model rather than bundled remodeling packages. The Bloomington location is currently listed as temporarily closed, so Peoria and Champaign carry the primary service load.
Customer stories from reviews reference specific scenarios worth knowing. Katie Shadley purchased a washer and dryer through Steve Mackey, noting the team ordered her specific dryer model and completed installation within one week. Andy Moon described a multi-phase project that started with flooring and expanded to countertops and cabinets, crediting the recommended contractors for completing the six-week timeline without major disruption. Neither review mentions emergency service or same-day response, which aligns with the showroom's appointment-based model rather than repair dispatch.
What Customers Say
Three of four detailed reviews award 5 stars, praising Steve Mackey's personalized appliance selection and Andy Moon highlighting the recommended contractor network. The lone 1-star review from 2018 describes a laminate-separation issue where the homeowner felt their follow-up requests went unanswered; this is the only critical narrative in the dataset.
Working Hours
| SundayToday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | 9 AM–2 PM |
Services
Kitchen Design & Remodeling
Full kitchen layout design, cabinet selection, counter material choice, and appliance pairing guided by in-house designers.
Bathroom Updates
Design consultation for bathroom vanities, countertops, and fixture coordination matching kitchen reno scope.
Countertop Fabrication & Installation
Stone, laminate, and solid-surface countertop options with recommended installer network.
Cabinet Sales (Merillat)
Merillat cabinetry products available through showroom with design-to-order process.
Appliance Sales & Delivery
Washers, dryers, refrigerators, and cooking appliances sold and installed, with special-order availability.
Fireplace Sales & Design
Showroom displays fireplace options as a dedicated product category with design consultation.
Flooring Selection
Flooring materials available as part of whole-home renovation coordination, not a standalone service.