Kellington & Son Plumbing & Heating

Kellington & Son Plumbing & Heating has served Peoria, Illinois since 1971 with plumbing and heating repair, replacement, and maintenance for residential homeowners. Don Kellington operates the business alongside his son Bill and wife Sandy, maintaining an owner-operated model where the people you call are the people who do the work. Across 34 five-star reviews, customers consistently note fast response times and fair pricing, rewarding a 5.00-star rating earned across more than three decades of community service. The company maintains 24-hour availability, seven days a week, including weekends and holidays.

The family-owned structure means every service call connects homeowners directly with Don and Bill rather than a rotating crew of unknown technicians. This continuity builds long-term relationships with customers who return year after year for new plumbing and heating needs. Without a corporate parent directing operations, pricing decisions stay local, and customers report that Kellington & Son avoids the upselling tactics associated with larger regional companies. Their presence in Peoria for over 50 years reflects steady community trust rather than national marketing budgets.

Reviewers name specific scenarios demonstrating practical value beyond routine calls. A reviewer with a Sunday plumbing emergency called four competitors before finding Kellington & Son available the same day when others scheduled appointments for the following Monday or Tuesday. Another customer credits the company with fighting a retailer to honor full warranty coverage on a new water heater, recovering hundreds of dollars on a single service call. Mike Garrett notes the team proactively advocated for his coverage despite the retailer attempting to limit the claim, a resolution unlikely through call-center technicians at larger firms.