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Claim This BusinessSouth Side Control Supply Co has served Peoria and the surrounding Illinois River Valley since its founding, operating as a licensed HVAC contractor with a near-perfect 4.8-star rating drawn from nine verified customer reviews. The business maintains weekday hours from 7 AM to 4 PM, providing both residential homeowners and commercial clients with diagnostic services, repair parts, and system maintenance. Reviewers consistently note the team's willingness to assist with hard-to-find components, positioning South Side Control as a reliable resource for property owners across the Peoria metropolitan area and neighboring communities.
What distinguishes South Side Control Supply Co is its specialized focus on industrial controls and burner process controls, combined with in-house diagnostic capabilities that many competitors lack. The team regularly tests equipment such as Honeywell flame safety controllers, enabling precise failure identification without requiring costly replacement of intact components. Multiple reviewers emphasize the team's commitment to cross-referencing compatible parts and personally calling customers back when they locate suitable alternatives, a level of follow-through that larger chain retailers rarely provide.
Customer scenarios from verified reviews highlight the team's responsiveness during critical moments. Charles Simpson described how Randy answered his call during a heat wave, identified a compatible part within minutes, and held it for his mother to pick up, faster than Amazon Prime delivery. Another reviewer, RRP, detailed how Randy found a working alternative during a rush job to restore heat, calling back after cross-referencing inventory when the exact part was unavailable. These direct accounts demonstrate the contractor's willingness to go beyond standard service calls, particularly for emergency situations affecting home comfort.
Six of nine reviewers awarded five stars, with all positively rating customers mentioning Randy by name. Emergency and rush job scenarios appear in two reviews, highlighting same-day parts availability. Competitor comparison appears once, with one reviewer noting downtown alternatives refused assistance.
| Sunday | Closed |
| Monday | 7 AM–4 PM |
| Tuesday | 7 AM–4 PM |
| Wednesday | 7 AM–4 PM |
| ThursdayToday | 7 AM–4 PM |
| Friday | 7 AM–4 PM |
| Saturday | Closed |
Rapid same-day service for system failures, particularly during extreme weather events affecting home comfort.
In-stock and special-order HVAC components including industrial controls, burner process controls, and specialty items.
In-house testing of equipment including Honeywell flame safety controllers to accurately identify failures.
Cross-referencing inventory to locate alternatives when exact parts are unavailable, with customer callbacks.
Repair of central air conditioning, heating systems, and related components for homeowner clients.
Services for commercial clients including process controls and industrial equipment support.