Industry Elite Services

Industry Elite Services has operated as a Plainfield-based roofing contractor for more than 15 years, delivering residential and commercial roofing solutions throughout Naperville, Aurora, Bolingbrook, and Oswego. The veteran-owned business earns a 4.6-star rating across 24 reviews and maintains 24/7 availability for emergency calls. Working from Naperville, Illinois, the crew specializes in roof repair, full replacements, siding, windows, and gutter installation for homes and businesses across these western suburban communities.

What distinguishes this contractor is their hands-on approach to insurance navigation. After a hailstorm swept through Naperville, Industry Elite helped homeowners file claims and even reversed two denials, one reviewer described a David-versus-Goliath situation where lead estimator Reuben Barron negotiated successfully with the insurer. The company offers free roof inspections and provides multiple solution options with clear explanations of each benefit. Their proactive maintenance philosophy encourages homeowners to address minor issues before they escalate into costly repairs.

Customer reviews name specific team members who managed their projects. Sal Guerrero credit Reuben Barron for securing insurance approval after the claim was denied twice. Christian Pontarelli praised project lead Corey for coordinating a three-day roof installation where the crew cleaned up thoroughly each day. Jeanette Skrip worked with Tim Doctor from start to finish, noting personalized attention despite peak demand following widespread hail damage.